Mily Dominguez
Customer Service
Los Angeles,CA
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Assistant Manager
Little Caesars Pizza
07.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations for customers.
Caregiver Aide/Patient Transport Assistant
Private Care
07.2023 - 09.2024
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted elderly residents with safe transport to appointments, therapy sessions, and recreational activities.
- Ensured proper lifting techniques and patient safety.
- Maintained clear communication between medical staff.
Customer Service Representative
Home Depot
04.2022 - 08.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Bishop Conaty
Los Angeles 05.2001 -
Associate of Science -
Los Angeles Trade Technical College
Los Angeles, CA 05.2001 -
Skills
BLS Certificate
Medical Terminology
Patient Transport and Safety Procedures
Excellent Customer Service
Team Collaboration
Certification
Basic Life Support (BLS)
Timeline
Caregiver Aide/Patient Transport Assistant
Private Care
07.2023 - 09.2024
Assistant Manager
Little Caesars Pizza
07.2022 - Current
Customer Service Representative
Home Depot
04.2022 - 08.2023
High School Diploma -
Bishop Conaty
05.2001 -
Associate of Science -
Los Angeles Trade Technical College
05.2001 -