Mimi Ellegard
Tempe,AZ
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Bar Attendant
Missing Links Golf Course & Driving Range
07.2023 - Current
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Checked ID cards and verified bar guests were of legal age.
- Restocked ice, condiments, and snacks.
- Delivered food to customers at bar and tables.
- Maintained sufficient inventory to meet business operation needs.
- Greeted customers and provided friendly, knowledgeable service.
- Answered customer questions about food and beverage items and assisted with menu selections.
Front Desk Receptionist
Missing Links Golf Course & Driving Range
06.2021 - Current
- Greeted guests at the front desk and engaged in pleasant conversations while managing check-in process.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Scheduled reservations
- Resolved customer issues
- Trained new team members on company procedures, customer service, and issue resolution.
Sales Associate
Missing Links Golf Course & Driving Range
06.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products
- Managed returns, exchanges, and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for the sales floor by pricing or tagging.
- Managed efficient cash register operations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Summer Camp Counselor
Missing Links Golf Course & Driving Range
06.2021 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Assisted in preparing recreational materials and supplies for each activity.
- Collaborated with other recreation staff in developing new recreational activities.
Education
Bachelor of Science - Digital And Integrated Marketing Communications
Arizona State University
Tempe, AZ 08.2023 - Current
High School Diploma -
Nicolet High School
Glendale, WI06.2023
Skills
- Menu Recommendations
- Drink Preparation
- Payment Processing
- Product Sales
- Customer Service
- Multi-Tasking Strength
- Problem-Solving Skills
- Cash Handling
- Office Organization
- Child Supervision
- Activity Planning
Timeline
Bachelor of Science - Digital And Integrated Marketing Communications
Arizona State University
08.2023 - Current
Bar Attendant
Missing Links Golf Course & Driving Range
07.2023 - Current
Front Desk Receptionist
Missing Links Golf Course & Driving Range
06.2021 - Current
Sales Associate
Missing Links Golf Course & Driving Range
06.2021 - Current
Summer Camp Counselor
Missing Links Golf Course & Driving Range
06.2021 - Current
High School Diploma -
Nicolet High School
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