Summary
Overview
Work History
Education
Skills
Timeline
Most Vaulable Team Member
Generic

MIMI HUTTO

Waynesboro,TN

Summary

Dynamic customer service representative with a proven track record in resolving inquiries and enhancing order fulfillment efficiency. Strong focus on training, quality assurance, and team collaboration.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

HSN, Home Shopping Network
Waynesboro, TN
06.2019 - Current
  • Resolved customer inquiries through various communication channels, ensuring timely and effective support.
  • Managed order processing and fulfillment, coordinating with multiple departments to enhance efficiency.
  • Trained new staff on customer service protocols and system navigation, fostering team knowledge and performance.
  • Conducted quality assurance assessments on customer interactions, identifying areas for improvement in service delivery.

Education

High School Diploma -

PINELLAS COUNTY SCHOOL BOARD
Clearwater, FL

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

HSN, Home Shopping Network
06.2019 - Current

High School Diploma -

PINELLAS COUNTY SCHOOL BOARD

Most Vaulable Team Member

I was nominated and was awarded Most Valuable Team Member in May of 2024. It was for how i assisted my co workers and keeping their spirits up - and for how I assisted the customer and for my sales

MIMI HUTTO