Mimie Liddell
Lacey
Summary
Skilled Registered Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
13
13
years of professional experience
Work History
Hygiene Coordinator
Russell Maynard Bode Family Dentistry
11.2022 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service to create positive experiences and build patient trust.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Registered and verified patient records before triage with most up-to-date information.
Dental Front Office Coordinator/Registered Dental Assistant
Columbia Pediatric Dentistry Rockville Office
10.2017 - 08.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Provided excellent customer service to create positive experiences and build patient trust.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Obtained payments from patients and scanned identification and insurance cards.
- Prepared and processed patient referrals and transfer requests.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Used Eagle Soft to document and maintain patient information and health background.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Explained treatment procedures and instructed patients on home care guidelines.
Dental Assistant
Columbia Pediatric Dentistry Columbia Office
06.2010 - 11.2013
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for 10 procedures daily.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Used Eagle Soft and Dentrix to document and maintain patient information and health background.
Education
Bachelor of Science - Health Services Management
University of Maryland Global Campus
05.2026
Associate of Applied Science - Dental Assisting
Lake Michigan College
Benton Harbor, MI05.2010
Skills
- Dental Charting
- Digital Radiographs
- Dentrix Software Proficiency
- Medical Office Administration
- Sealant Application
- Infection Control
Licenses
Registered Dental Assistant in the State of Washington
Registered Dental Assistant in the State of Maryland
Timeline
Hygiene Coordinator
Russell Maynard Bode Family Dentistry
11.2022 - Current
Dental Front Office Coordinator/Registered Dental Assistant
Columbia Pediatric Dentistry Rockville Office
10.2017 - 08.2022
Dental Assistant
Columbia Pediatric Dentistry Columbia Office
06.2010 - 11.2013
Bachelor of Science - Health Services Management
University of Maryland Global Campus
Associate of Applied Science - Dental Assisting
Lake Michigan College
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