Mimoza Dujaka
Beacon Falls,CT
Summary
Dynamic and multilingual professional with extensive experience in office administration and medical assistance, notably at Connecticut Vascular Surgical Associates. Excelled in patient coordination, medical terminology, and bilingual communication, enhancing operational efficiency. Proven track record in multitasking and maintaining data confidentiality, contributing significantly to workplace productivity and patient satisfaction.
Overview
26
26
years of professional experience
Work History
Front Desk Receptionist/Medical Assistant
Connecticut Vascular Surgical Associates
Fairfield, CT
02.2014 - Current
- Register & schedule patients appointments/testing
- Maintain physician's schedules
- Answer & triage phone calls
- Collect copays & balances
- Insurance verification
- Interface with pharmaceutical reps
- Maintain office & medical supplies
- Room patients
- Perform vitals
- Bandage & dressing change
- Suture & Ash Cath removal
- Assist physician with sclerotherapy & surgical team as needed
Volunteer
Yale New Haven Hospital Saint Raphael Campus
New Haven, CT
02.2013 - 01.2014
- Performed administrative & clerical tasks including recording & updating admission & patient information
Receptionist
Yale New Haven Shoreline Ambulatory Surgical Cente
New Haven, CT
03.2013 - 09.2013
- Create patient charts & accounts
- Operated the phone system and faxes
- Welcomed & escorted family members to recovery rooms
Office Administrative Assistant
Brighter Concept Health
New Haven, CT
01.2012 - 05.2012
- Properly execute all clerical work for the offices of Dr. Sabnis in Fairfield & New Haven offices
- Update patient charts using advanced office medical skills & medical terminology.
- Responsible for filing, faxing & mail processing
- Managed physician's schedule and calendar
Service Coordinator
BMW of Bridgeport
Bridgeport, CT
05.2011 - 01.2012
- Answered switchboard for dealership & triaged calls
- Maintained inventory & supplies
- Lead logistics of the service office
Office Administrator
Lexus of Westport
Westport, CT
04.2002 - 07.2007
- Arranged dealer swaps of vehicles tailored to the needs of each customer
- Managed accounts payable & receivables
- Operated telephone switchboard, faxes and the front desk
- Oversaw all dealership administrative tasks including the sales boards
Personal/ Office Assistant & Translator
United Nations Interim Mission in Kosovo (UNMIK)
Gjakova, Kosovo
03.1999 - 09.2001
- Personal Assistant to United States Navy Major Richard Rodriguez
- Translated in English, Albanian & Serbian
- Operated the phones and faxes
- Prepared daily police reports and summary notes for Major Rodriguez
- Attended, observed & participated in field rides, patrols & investigations
- Prepared & communicated all daily activities & schedules for Major Rodriguez
- Responsible for the accounts receivables & payables
- Leader in logistics for the entire police department which consisted of a team of 45 local & expatriate employees.
Volunteer
Kosovo Rehabilitation Center for the Traumatized
Gjakova, Kosovo
03.1999 - 09.2001
- Provided translation services to an Italian journalist throughout various locations in Kosovo after the war
- Recorded the trauma of victims prior to and following the war
Education
Associate of Science -
Gateway Community College
New Haven, CT06-2012
High School Diploma -
Gjimnazi "Hajdar Dushi"
Gjakova, Kosovo06-1995
Skills
- Fluent in Albanian and Serbo-Croatian
- Microsoft Office
- Scheduling
- Medical Terminology & Clinical skills
- EMR systems such as E-Clinical Works
- Office supplies inventory management
- Telephone etiquette
- Verbal and written communication
- Mail handling
- Time management
- Office administration
- Attention to detail
- Calendar management
- Multitasking and organization
- Cash handling
- Data confidentiality
- Office supplies ordering
- Email correspondence
- Multi-line telephone systems
Languages
Albanian
Professional
Serbian
Professional
Croatian
Professional
Timeline
Front Desk Receptionist/Medical Assistant
Connecticut Vascular Surgical Associates
02.2014 - Current
Receptionist
Yale New Haven Shoreline Ambulatory Surgical Cente
03.2013 - 09.2013
Volunteer
Yale New Haven Hospital Saint Raphael Campus
02.2013 - 01.2014
Office Administrative Assistant
Brighter Concept Health
01.2012 - 05.2012
Service Coordinator
BMW of Bridgeport
05.2011 - 01.2012
Office Administrator
Lexus of Westport
04.2002 - 07.2007
Personal/ Office Assistant & Translator
United Nations Interim Mission in Kosovo (UNMIK)
03.1999 - 09.2001
Volunteer
Kosovo Rehabilitation Center for the Traumatized
03.1999 - 09.2001
Associate of Science -
Gateway Community College
High School Diploma -
Gjimnazi "Hajdar Dushi"
Similar Profiles
Geoffrey L. Risley, MD, FACS, RPVIGeoffrey L. Risley, MD, FACS, RPVI
Vascular Surgeon, Partner at Cardiothoracic & Vascular Surgical Associates/CVIVascular Surgeon, Partner at Cardiothoracic & Vascular Surgical Associates/CVI
Janet ShaikhJanet Shaikh
SELF-PAY COLLECTIONS at Vascular Surgical AssociatesSELF-PAY COLLECTIONS at Vascular Surgical Associates
Mayra Cristina ValdesMayra Cristina Valdes
Medical Assistant, Surgical Scrub at Vascular Surgical AssociatesMedical Assistant, Surgical Scrub at Vascular Surgical Associates