Summary
Overview
Work History
Education
Skills
Certificates And Awards
Community Service
Timeline
Generic

Indira Veljovic

Queens,NY

Summary

Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.

Overview

7
7
years of professional experience

Work History

Patient Registration Representative

New Hope Fertility Center
10.2022 - Current
  • Upon arrival, greet, register patients, scanning and updating their data
  • Scheduling appointments and follow-ups for visits and treatments, as well as returning calls in a courteous and professional manner
  • Checking insurance, referral authorizations, track payments and post payments to patient accounts
  • Building connections with patients when talking about balances and helping to resolve any copay, open balance, or other financial concerns that the billing department may have
  • Processing data from medical coders, making sure claims get processed and paid, verifying insurance coverage, reviewing denied claims, and assisting patients with billing questions
  • Handle insurance billing procedures using the proper CPT and ICD 10 codes by using EMR software.

Assisting Manager

Tache USA
02.2019 - 12.2023
  • Reviewed work orders to check correctness of deliveries
  • Identified and reported inventory discrepancies and made corrections as needed
  • Performed quality assurance inspections on merchandise, ensuring the highest standard of craftsmanship has been met
  • Organized and managed stock to maintain a streamlined of up-to-date inventory
  • Work in partnership with wider departments across the business in order to maximize sales and drive the overall performance.

Medical Receptionist

Dr. Vito Taverna, MD
02.2017 - 10.2018
  • Welcome patients and guests upon check-in, address any queries or concerns, and point them in the right direction
  • Acquired copies of patient records and assisted patients with necessary paperwork
  • Maintained patient files, collected and processed patient payments, and followed up on patient visits.

Education

AMAT Health Institute Billing & Coding Certificate -

Austin Medical Assistance Training
02.2024

Bachelor of Science: Health Care Management -

St Francis College
Brooklyn, NY
05.2023

Associate of Applied Science: Medical Assisting -

ASA College
New York, NY
02.2020

CUNY Language Immersion Program -

LaGuardia Community College
Queens, New York
05.2017

Skills

  • Strong organizational and leadership skills
  • Patient Services delivered with care
  • Active Listening
  • Worked closely with physicians to optimize patient care and a smooth workflow
  • Systems
  • Azalea Health
  • Nexthealth
  • MicroSoft Office Suite -Excel, Word
  • Client
  • EMR, EngagedMD
  • Languages
  • English, Albanian, Serbo-Croatian

Certificates And Awards

  • AMAT Health Institute Billing & Coding Certificate, 04/01/24
  • Foot in the door2, LLC Certificate of completion golden interview Technigue and Mock interview Requirements, 10/01/23
  • ASA College Certificate of excellence in job Readiness Award, 08/01/19
  • CUNY LaGuardia Community College Award for Reflective Learner, 05/01/16

Community Service

Volunteer, 09/01/16, 02/01/17, Isabella Center for Rehabilitation and Nursing Care, New York, N.Y

Timeline

Patient Registration Representative

New Hope Fertility Center
10.2022 - Current

Assisting Manager

Tache USA
02.2019 - 12.2023

Medical Receptionist

Dr. Vito Taverna, MD
02.2017 - 10.2018

AMAT Health Institute Billing & Coding Certificate -

Austin Medical Assistance Training

Bachelor of Science: Health Care Management -

St Francis College

Associate of Applied Science: Medical Assisting -

ASA College

CUNY Language Immersion Program -

LaGuardia Community College

Similar Profiles

CREATE PROFILE
Indira Veljovic