Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
Generic

Min Kim

Fayetteville,ARKANSAS

Summary

Insightful and dedicated manager who seeks to improve relations with guests and employees through effective motivational strategies. Proficient in problem solving, leadership, optimizing performance, promoting employees, and fostering a healthy work environment. Diligent trainer and succeeds to excel in a fast-paced environment.

Overview

5
5
years of professional experience

Work History

Manager

Gold Town Sushi & Korean BBQ
08.2019 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved marketing to attract new customers and promote business.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Server

Kobe Sushi
01.2019 - 08.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Team Member

Domino's Pizza
08.2018 - 02.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.

Education

Bachelor of Arts - Psychology

University of Arkansas, Fayetteville
Fayetteville, AR
08.2026

Associate of Arts - Psychology

NorthWest Arkansas Community College
Bentonville, AR
07.2022

Skills

  • Staff Development
  • Financial Management
  • Policy Implementation
  • Marketing
  • Business Development
  • Workforce Management
  • Performance Management
  • Strategic Planning
  • Team Leadership
  • Schedule Preparation
  • Performance Evaluations
  • Verbal and Written Communication
  • Customer Relationship Management (CRM)

Accomplishments

    Played a critical role in obtaining Gold Town a spot on "The Best Restaurants in Bentonville" by Food Network

Hobbies

  • Dog training
  • Video games
  • Star Wars and Naruto fanatic
  • Hiking
  • Piano and trumpet

Timeline

Manager

Gold Town Sushi & Korean BBQ
08.2019 - Current

Server

Kobe Sushi
01.2019 - 08.2019

Team Member

Domino's Pizza
08.2018 - 02.2019

Bachelor of Arts - Psychology

University of Arkansas, Fayetteville

Associate of Arts - Psychology

NorthWest Arkansas Community College

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Min Kim