MINA BADII
Beavercreek,Ohio
Summary
Proactive and dependable candidate successful at managing multiple priorities. Willingness to take on added responsibilities while working independently or among a team. Consistent with high results and an uplifting outlook. I am passionate about innovation and continuous improvement, always seeking new opportunities to drive efficiency and enhance the bottom line. I am now looking to leverage my experience and drive for excellence to make a meaningful impact in a new and challenging professional environment.
Overview
8
8
years of professional experience
Work History
Server
J Alexander's
11.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Bartender
Dayton Bartending Company
09.2023 - Current
- Streamlined event coordination for seamless execution, ensuring memorable experiences for guests.
- Achieved increased client retention by delivering outstanding customer service and addressing feedback effectively.
- Adaptable to each venues space and protocols.
Bartender
Beavercreek Golf Club
07.2022 - 10.2023
- Prepared and served food and alcoholic beverages including wine, craft beer, and custom cocktails.
- Maintained an organized and well-stocked bar area by managing inventory and following heightened cleanliness standards.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Beverage Cart Attendant
Community Golf Course
06.2016 - 09.2023
- Maintained customer satisfaction with timely check-ins to asses food and beverage needs.
- Lead Trainer.
- Achieved highest monthly sales several times.
House Manager
Various
05.2016 - 08.2023
- Managed day-to-day operation of home to comply with set standards.
- Scheduled and coordinated appointments.
- Built positive and nurturing environments to support childrens social and emotional growth.
- Established lasting, professional connections with families by encouraging open communication and delivering feedback.
Office Assistant
K & E Advanced Dentistry
01.2023 - 04.2023
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and lead presentations.
- Reviewed resumes and hosted interviews to fulfill positions.
Education
Bachelor of Science - Organizational Leadership Minor Public Health
Wright State University
Dayton, OHAssociate of Arts - Psychology
Sinclair Community College
Dayton, OHAssociate of Arts - Science
Sinclair Community College
Dayton, OHSkills
- Suggestive Selling
- Process Improvement
- Operational Leadership
- Microsoft Programs
- Client Relationship Building
- Health and Safety Compliance
- Presentation and Public Speaking Skills
- Charismatic
Timeline
Server
J Alexander's
11.2023 - Current
Bartender
Dayton Bartending Company
09.2023 - Current
Office Assistant
K & E Advanced Dentistry
01.2023 - 04.2023
Bartender
Beavercreek Golf Club
07.2022 - 10.2023
Beverage Cart Attendant
Community Golf Course
06.2016 - 09.2023
House Manager
Various
05.2016 - 08.2023
Bachelor of Science - Organizational Leadership Minor Public Health
Wright State University
Associate of Arts - Psychology
Sinclair Community College
Associate of Arts - Science
Sinclair Community College