Mina Ebrahim
Katy,TX
Summary
My training as masters of psychology has equipped me with a deep understanding of human behavior and the factors that influence decision-making.I have also developed strong sales skills. That grows my ability to connect with people and build relationships, which allows me to understand their needs and preferences. This allowed me to be best seller of a line of Persian fragrance for 2 consecutive years in Iran and also the sales Excellence award of Watsons in Alanya Turkey 2020, and here in US just in 1 year working for Ulta I was able to be regularly top seller for more than 6 consecutive months and 4 times credit Queen.
i am also skilled at communicating the value of my products or services in a way that resonates with my customers and motivates them to make a purchase.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Luxury Beauty Advisor
Ulta Salon
Houston, TX
11.2022 - Current
- Provided customers with product advice and recommendations based on their individual needs.
- Assisted in the development of new beauty products and services.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Organized promotional events such as makeup demonstrations and free makeovers.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Attended product training sessions to stay updated on new products and trends in the industry.
- Managed inventory levels by monitoring stock levels regularly.
- Created a positive shopping experience for each customer through effective communication skills.
- Administered special promotions such as discounts or loyalty rewards programs.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Evaluated customer skin to determine unique conditions and skin type.
- Assisted customers in feeling relaxed and comfortable with the process.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
Licensed Clinical Psychologist
Self Employed Web
04.2018 - Current
- Provided psychotherapy to individuals, couples, and families.
- Conducted psychological assessments and evaluations.
- Developed treatment plans and interventions for a wide range of mental health issues.
- Reviewed clinical records, lab results, medical histories, and other relevant data.
- Monitored patient progress and adjusted treatments as needed.
- Collaborated with physicians, psychiatrists, social workers, nurses, and other healthcare professionals.
- Facilitated psychoeducational groups to enhance coping skills and problem-solving abilities.
- Assisted clients in developing personal goals related to their well-being.
- Educated patients on topics such as stress management techniques and healthy lifestyle habits.
- Attended professional development workshops to stay up-to-date on best practices in the field.
- Advised family members about ways to support their loved ones during therapy sessions.
- Encouraged client self-advocacy by teaching them how to express their needs assertively.
- Diagnosed mental health, emotional and substance abuse disorders.
- Communicated progress to teachers, parents and guardians, addressing concerns on areas requiring improvement.
- Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
- Trained newly hired psychologists on clinic standards and procedures.
Beauty Store Manager
Christal beauty
, Iran
08.2015 - 09.2018
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Prepared monthly reports on sales figures, expenses, profits.
- Planned special promotions or discounts based on market trends.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Identified, screened and interviewed potential employees.
Education
Living Up New Born Bussiness - Bussiness
Akk
Uk06.2018
M.D. - Clinical Psychology
Alzahra University
IranBrain Functional - Psychology
Tehran University
IranNeurofeedback - Psychology
Tehran University
IranSkills
- Service Consultations
- Sales Proficiency
- Inventory Control
- Products Knowledge
- Paperwork Management
- Cosmetics and Facial Care Services
- Customer Engagement
- Relationship Building
- Product Demonstrations
- Friendly and Outgoing
- Customer Service
- Event Promotion
- Retail Experience
- Organization and Multitasking
- Team Collaboration
- Relationship Building and Management
- Flexibility and Adaptability
- Problem solving
Timeline
Luxury Beauty Advisor
Ulta Salon
11.2022 - Current
Licensed Clinical Psychologist
Self Employed Web
04.2018 - Current
Beauty Store Manager
Christal beauty
08.2015 - 09.2018
Living Up New Born Bussiness - Bussiness
Akk
M.D. - Clinical Psychology
Alzahra University
Brain Functional - Psychology
Tehran University
Neurofeedback - Psychology
Tehran University
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