Mina Ewida
Fresno,CA
Summary
Reliable and hardworking with experience in security, customer service, food service, and warehouse work. I’m used to fast-paced environments and know how to stay calm, alert, and focused on the job. I take safety seriously, follow instructions, and work well both on my own and with a team. Adaptable to different types of work environment and quick to learn new skills. Fluent in English and Arabic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Falcon Security (Contractor)
Fresno, CA
01.2026 - Current
- Worked 12-hour shifts while staying alert and focused throughout
- Monitored assigned locations to keep people and property safe
- Checked in hundreds of vehicles and visitors daily, verifying access and maintaining order in a busy assigned location
- Did regular patrols on foot, with UTVs, patrol cars and stayed alert for anything unusual
- Reported incidents clearly and followed proper procedures
- Handled situations calmly and professionally
TICO Certified Travel Counselor
Expedia Group (Full-Time)
New Cairo, Egypt
12.2023 - 01.2025
- Helped customers book travel and solved issues quickly
- Worked with a high number of calls and requests every day
- Experience with special software tools such as Expedia TAAP API and Amadeus which was used to perform my duties
- Handled sensitive information carefully and accurately
- Handled high volume calls exceeding 60 in-bound calls per shift, addressing every customer concern and maintaining an excellent satisfaction rate
Food Server
Tahreer Koshary (Part-Time)
Cairo, Egypt
06.2022 - 04.2023
- Served customers in a busy restaurant environment
- Prepared and assembled orders quickly and correctly
- Managed long lines while keeping service smooth
- Handled cash and kept the workspace clean
Warehouse Assistant
Bless Construction Tools Company (Volunteer)
Suez, Egypt
06.2021 - 11.2021
- Helped with stocking, packaging, and loading items
- Kept inventory organized and easy to access
- Assisted in maintaining a clean and safe work environment by adhering to safety protocols.
Education
High School Diploma -
Future Generation International School
Sohag, EgyptSkills
- Customer Service
- Security Awareness
- Attention to Detail
- Communication
- Teamwork
- Time Management
- Adaptability
- Fluent in English & Arabic
Certification
- California Driver’s License
- BSIS Guard Card (Security Guard License)
- Authorized to work in the United States (Employment Authorization Document)
Timeline
Security Officer
Falcon Security (Contractor)
01.2026 - Current
TICO Certified Travel Counselor
Expedia Group (Full-Time)
12.2023 - 01.2025
Food Server
Tahreer Koshary (Part-Time)
06.2022 - 04.2023
Warehouse Assistant
Bless Construction Tools Company (Volunteer)
06.2021 - 11.2021
High School Diploma -
Future Generation International School