Mina Nouri
Denton
Summary
I am a solution base and proactive leader that exceeds expectations in banking operations. Proven track record through contributing to a culture that provides excellent customer service and team member support. Knowledgeable and experienced with Wells Fargo’s vision of satisfying our customer’s financial needs and building lifelong relationships.
Overview
14
14
years of professional experience
Work History
Business Relationship Manager
Wells Fargo Bank, Irving, Tx
08.2023 - Current
- As a relationship banker, I was responsible for servicing and growing consumer and small business customer relationships. I maintained customer engagement and made sure that they understood their current and future financial needs.
Personal Banker 2 Registered
Wells Fargo Bank, Dallas, TX
04.2011 - 07.2023
- As a Personal Banker 2, I built long-term relationships with existing and new Wells Fargo high value customers. I successfully sold packaged product solutions and proactively suggested product solutions and services. I also initiated partner referrals that met customer's needs and financial goals. In addition I've reached out into the community by visiting businesses, make outbound calls to customers, and conduct a bilingual educational seminar in the DFW area.
Education
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Richland Community College
05.2008
Skills
- Leadership experience: coaching, training, developing, and building a high performing team
- Experience building and maintaining effective relationships with customers and internal partners
- Extensive experience in asking questions and identifying complex financial needs
- Self-motivated with a high level of initiative and accountability
- Ability to interact with integrity and professionalism with customers and team members
- Ability to work effectively in a team environment and across all organizational levels
- Ability to effectively manage time and competing priorities
- Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking options
- Ability to navigate multiple computer systems and applications
- Knowing and understanding of compliance controls, risk management and loss prevention
- Ability to go above and beyond standard job responsibilities
- High motivation with ability to successfully meet individual and team goals while maintaining individual performance over the long term
Timeline
Business Relationship Manager
Wells Fargo Bank, Irving, Tx
08.2023 - Current
Personal Banker 2 Registered
Wells Fargo Bank, Dallas, TX
04.2011 - 07.2023
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Richland Community College
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