Summary
Overview
Work History
Education
Skills
Timeline
Generic

Minauris King

Oakwood,GA

Summary

A great positive attitude knowledgeable and dedicated customer service professional with extensive experience in customer service industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
Languages
4
4
years of post-secondary education
5
5
years of professional experience

Work History

Amazon

Amazon
Jefferson, GA
11.2020 - Current
  • Conducted retail arbitrage to build inventory for resale via online platforms.
  • Reviews orders for products needed, gathers products to fill customer orders, checks shipment/orders for correct materials and accuracy, packing and crating, tagging and handling instructions to ensure timely, accurate shipment of products.

Lead teacher

Goddard School
Alpharetta, GA
09.2018 - 11.2020
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.

Call center agent

GM Services, Apple ,Inc
Mesa, AZ
01.2018 - 04.2018
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded to customer requests for products, services and company information.
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.

Sales associate

Old Navy
Duluth, GA
09.2015 - 08.2017
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Processed product returns and assisted customers with other selections.
  • Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories
  • Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.

Education

Diploma - General

Duluth High School
Duluth, GA
08.2013 - 05.2017

Skills

    Customer service

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Timeline

Amazon

Amazon
11.2020 - Current

Lead teacher

Goddard School
09.2018 - 11.2020

Call center agent

GM Services, Apple ,Inc
01.2018 - 04.2018

Sales associate

Old Navy
09.2015 - 08.2017

Diploma - General

Duluth High School
08.2013 - 05.2017

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Minauris King