Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Mindi Kasprzynski

Cosmetology and Business management
Monroe,MI

Summary

Seasoned management professional successful at establishing excellent working relationships with customers, employees, vendors and contractors.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

8
8
years of professional experience
8
8
years of post-secondary education

Work History

Self Employed Business Operator and Hairstylist

Charmed Salon
Canton, MI
07.2012 - 12.2020
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
  • Listened to staff and customer issues and conflicts to deliver solutions, propel customer experiences.
  • Developed robust relationships with income-producing Type clients.
  • Implemented escalation procedures to effectively handle time-sensitive issues.
  • Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
  • Planned and executed sales to move unwanted, discontinued, damaged or defective merchandise resulting in Number% increase in store revenues and capital loss reduction.
  • Trained new hires, providing information and insight into corporate policies and procedures.
  • Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
  • Initiated and boosted relationships with various wholesalers to deliver on-trend Product or Service for customers.
  • Promoted energetic atmosphere with purpose to drive improvements in customer care and experiences.
  • Recruited, hired, mentored and trained Number staff on business procedures, policies, duties and customer care methods.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Drafted invoices for completed work.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Trained new employees on proper protocols and customer service standards.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Maintained cleanliness and organization of Type workspace, working closely with employees to systemize tasks.
  • Upheld great standards of leadership for employees, consistently leading by example for best-in-class Type work.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Built loyal account base and long-term business relationships with Type accounts.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Developed and launched loss-prevention program, reducing theft Number%.
  • Delegated Type daily tasks to employees, streamlining daily progress and efficiency.
  • Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
  • Eased team transitions and new employee orientation through effective training and development.
  • Promoted positive customer experience through day-to-day supervision and management of Type facility.
  • Increased sales by $Amount by establishing goals, overseeing performance and mentoring staff.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Studied latest trends to add new merchandise to product lineup, improving sales revenues $Amount.
  • Assisted in recruiting, hiring and training of team members.
  • Strategically managed resources, milestones and budgets, saving $Amount in expenses.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed, trained and motivated personnel to continuously improve knowledge and abilities in Type field.

Education

General Science - Chemistry

Arizona University
01.2023 - Current

General Science-not Completed - Basic Science Moving Toward Chemistry

Schoolcraft College
Livonia, MI
01.2007 - 01.2009

Diploma -

Redford Union High School
Redford, MI
09.1993 - 06.1997

Licensed Cosmetologist - Hairstylist

Miss Katie’s College of Beauty
Plymouth, Mi
02.1999 - 02.2001

Skills

Professional rapport

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Timeline

General Science - Chemistry

Arizona University
01.2023 - Current

Self Employed Business Operator and Hairstylist

Charmed Salon
07.2012 - 12.2020

General Science-not Completed - Basic Science Moving Toward Chemistry

Schoolcraft College
01.2007 - 01.2009

Licensed Cosmetologist - Hairstylist

Miss Katie’s College of Beauty
02.1999 - 02.2001

Diploma -

Redford Union High School
09.1993 - 06.1997
Mindi Kasprzynski Cosmetology and Business management