Mindie McCoy
Onalaska,WA
Summary
Proactive operational leader with extensive experience in community service and housing management. Known for implementing process improvements and fostering collaboration to enhance client support and community development initiatives.
Overview
6
6
years of professional experience
Work History
Excise Tax Examiner 1
Department of Revenue
Tumwater, WA
12.2024 - Current
Community Health Services & Contract Coordinator
Lewis County Health Department
Chehalis, WA
01.2024 - 06.2025
- Managed documentation for contract execution, maintaining accurate records and streamlined processes.
- Facilitated communication between stakeholders to clarify contract terms and resolve discrepancies.
- Reviewed contracts for accuracy, identifying potential risks and recommending modifications as necessary.
- Developed training materials for staff on contract management best practices and compliance standards.
- Prepared and issued reports on contract performance and compliance.
Cowlitz Indian Tribal Housing Dept. Manager
Cowlitz Indian Tribe
Toldeo, WA
10.2022 - 12.2023
- Oversaw daily operations to ensure compliance with tribal regulations and policies.
- Backed up accountant when needed.
- Cultivated relationships with stakeholders to support community development projects and initiatives.
- Implemented process improvements that increased operational efficiency across departments.
- Collaborated with cross-functional teams to drive community engagement initiatives.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Housing Specialist/Account Payable Assistant
Cowlitz Indian Tribe
Toledo, WA
02.2021 - 10.2022
- Coordinated housing resources for tribal members, ensuring access to appropriate services and support.
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Managed caseloads efficiently, ensuring timely completion of required documentation and adherence to program requirements.
- Performed wide-ranging administrative, financial and service-related functions.
- Worked with Tribal member and Lender for Down Payment Assistant program of $25,000.
Visitation Specialist (Sub-Contractor)
Reliable Enterprises
Chehalis, WA
01.2020 - 05.2021
- Developed and implemented individualized visitation plans tailored to client needs and family dynamics.
- Facilitated effective communication between families, clients, and service providers to enhance support systems.
- Ensured child safety during visits by closely monitoring interactions and providing appropriate guidance when needed.
- Supported families in achieving reunification goals through regular progress updates, goal-setting exercises, and collaboration with case managers.
Education
Associate of Science - Criminal Justice
Centralia College
Centralia, WA02-2017
Skills
- Recordkeeping and documentation
- Basic accounting principles
- Client confidentiality
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Multitasking Abilities
Timeline
Excise Tax Examiner 1
Department of Revenue
12.2024 - Current
Community Health Services & Contract Coordinator
Lewis County Health Department
01.2024 - 06.2025
Cowlitz Indian Tribal Housing Dept. Manager
Cowlitz Indian Tribe
10.2022 - 12.2023
Housing Specialist/Account Payable Assistant
Cowlitz Indian Tribe
02.2021 - 10.2022
Visitation Specialist (Sub-Contractor)
Reliable Enterprises
01.2020 - 05.2021
Associate of Science - Criminal Justice
Centralia College