Mindi Fulmer
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Director, Medical Group Operations
ProHealth Care
Waukesha County
01.2024 - 01.2025
- Directed operations for 6 primary care clinics and 11 urgent care locations, enhancing efficiency and patient service delivery
- Improved processes, leading to higher patient satisfaction and service quality
- Cultivated a learning culture, boosting team performance and morale
- Optimized workflows, ensuring successful project completion and operations
- Strengthened communication within teams, fostering collaboration and improving project outcomes through shared insights
- Collaborated with senior leadership to set long-term objectives for the company.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Led change management efforts to adapt to market shifts and organizational needs.
- Led cross-functional teams to drive project completion within budget and deadlines.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Manager, Medical Group Operations
ProHealth Care
Pewaukee
01.2022 - 01.2023
- Led team of 12 physicians, 30+ staff, improving collaboration and operational efficiency
- Implemented strategies that enhanced service delivery and team productivity
- Cultivated a learning culture, boosting communication and achieving project milestones
- Promoted a collaborative environment, driving team synergy and successful project outcomes
Manager, Chronic Disease Clinics
ProHealth Care
Waukesha
01.2016 - 01.2021
- Managed 4 specialty clinics, improving chronic disease care with measurable patient outcomes in heart failure, diabetes management and wound care
- Fostered a culture of teamwork among 18 healthcare providers and 20 nurses, driving shared goals for improved patient health and satisfaction
- Championed patient education initiatives, empowering individuals to take charge of their health, resulting in increased adherence to treatment plans
- Managed remote patient monitoring program, optimizing patient outcomes, improving patient satisfaction and reducing readmissions
- Implemented Covid home program, ensuring safety and optimizing patient outcomes during pandemic
Manager, Clinical Nutrition
ProHealth Care
Waukesha
01.2013 - 01.2021
- Led team of Dietitians consisting of inpatient, outpatient and community-based Dietitians
- Improved and streamlined clinical workflows, fostering teamwork to improve patient outcomes while mentoring Dietitians for professional growth
- Enhanced patient health with evidence-based strategies
- Implemented nutrition programs, boosting community engagement and health awareness
- Promoted a culture of continuous learning, achieving measurable health improvements and maintaining adherence to regulatory requirements
District Dietitian
Golden Living
Milwaukee
01.2008 - 01.2012
Territory Manager
Abbott Laboratories
Florida/Michigan
01.1996 - 01.2008
Education
Bachelor of Science -
Michigan State University
Skills
- Multi-Site Operations
- Operational Efficiency
- Team Leadership
- Healthcare Compliance
- Budgeting
- Strategic Planning
- Data Analysis
- Project Management
- Clinical
- Patient Education
- Operational management
- Process improvement
- Patient care optimization
- Regulatory compliance
- Budget management
- Contract and vendor management
Certification
- Registered Dietitian
Timeline
Director, Medical Group Operations
ProHealth Care
01.2024 - 01.2025
Manager, Medical Group Operations
ProHealth Care
01.2022 - 01.2023
Manager, Chronic Disease Clinics
ProHealth Care
01.2016 - 01.2021
Manager, Clinical Nutrition
ProHealth Care
01.2013 - 01.2021
District Dietitian
Golden Living
01.2008 - 01.2012
Territory Manager
Abbott Laboratories
01.1996 - 01.2008
Bachelor of Science -
Michigan State University
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