Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mindi Fulmer

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Director, Medical Group Operations

ProHealth Care
Waukesha County
01.2024 - 01.2025
  • Directed operations for 6 primary care clinics and 11 urgent care locations, enhancing efficiency and patient service delivery
  • Improved processes, leading to higher patient satisfaction and service quality
  • Cultivated a learning culture, boosting team performance and morale
  • Optimized workflows, ensuring successful project completion and operations
  • Strengthened communication within teams, fostering collaboration and improving project outcomes through shared insights
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Led change management efforts to adapt to market shifts and organizational needs.
  • Led cross-functional teams to drive project completion within budget and deadlines.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.

Manager, Medical Group Operations

ProHealth Care
Pewaukee
01.2022 - 01.2023
  • Led team of 12 physicians, 30+ staff, improving collaboration and operational efficiency
  • Implemented strategies that enhanced service delivery and team productivity
  • Cultivated a learning culture, boosting communication and achieving project milestones
  • Promoted a collaborative environment, driving team synergy and successful project outcomes

Manager, Chronic Disease Clinics

ProHealth Care
Waukesha
01.2016 - 01.2021
  • Managed 4 specialty clinics, improving chronic disease care with measurable patient outcomes in heart failure, diabetes management and wound care
  • Fostered a culture of teamwork among 18 healthcare providers and 20 nurses, driving shared goals for improved patient health and satisfaction
  • Championed patient education initiatives, empowering individuals to take charge of their health, resulting in increased adherence to treatment plans
  • Managed remote patient monitoring program, optimizing patient outcomes, improving patient satisfaction and reducing readmissions
  • Implemented Covid home program, ensuring safety and optimizing patient outcomes during pandemic

Manager, Clinical Nutrition

ProHealth Care
Waukesha
01.2013 - 01.2021
  • Led team of Dietitians consisting of inpatient, outpatient and community-based Dietitians
  • Improved and streamlined clinical workflows, fostering teamwork to improve patient outcomes while mentoring Dietitians for professional growth
  • Enhanced patient health with evidence-based strategies
  • Implemented nutrition programs, boosting community engagement and health awareness
  • Promoted a culture of continuous learning, achieving measurable health improvements and maintaining adherence to regulatory requirements

District Dietitian

Golden Living
Milwaukee
01.2008 - 01.2012

Territory Manager

Abbott Laboratories
Florida/Michigan
01.1996 - 01.2008

Education

Bachelor of Science -

Michigan State University

Skills

  • Multi-Site Operations
  • Operational Efficiency
  • Team Leadership
  • Healthcare Compliance
  • Budgeting
  • Strategic Planning
  • Data Analysis
  • Project Management
  • Clinical
  • Patient Education
  • Operational management
  • Process improvement
  • Patient care optimization
  • Regulatory compliance
  • Budget management
  • Contract and vendor management

Certification

  • Registered Dietitian

Timeline

Director, Medical Group Operations

ProHealth Care
01.2024 - 01.2025

Manager, Medical Group Operations

ProHealth Care
01.2022 - 01.2023

Manager, Chronic Disease Clinics

ProHealth Care
01.2016 - 01.2021

Manager, Clinical Nutrition

ProHealth Care
01.2013 - 01.2021

District Dietitian

Golden Living
01.2008 - 01.2012

Territory Manager

Abbott Laboratories
01.1996 - 01.2008

Bachelor of Science -

Michigan State University
Mindi Fulmer