Roxanne Mason
Leavenworth,KS
Summary
Problem-solver dedicated to assisting others and promoting organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact success. Seeking a part time position that offers professional challenges utilizing interpersonal skills, time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Director of Operations/Deputy Director
Atchison Housing Authority
09.1996 - 12.2022
- Supported business growth through strategic planning and process development.
- Met service standards and expectations consistently by effectively communicating and actively listening.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Made decisions with broad and positive impact on operations.
Education
Bachelor of Arts - Psychology
University of Saint Mary
Leavenworth, KSSkills
- Multi-Site Operations
- Crisis Management
- Internal Control Systems
- Operations Management
- Leadership and People Development
- Adaptable and Flexible
Additional Information
I have served the National Organization of Housing and Redevelopment Officials (NAHRO) at the state, regional and national levels. I implemented a network of volunteers to meet the needs of the organization while serving as President of Kansas NAHRO. Have 25+ years experience in completing Housing Quality Standards inspections to assure families live in a decent, safe and sanitary homes.
Timeline
Director of Operations/Deputy Director
Atchison Housing Authority
09.1996 - 12.2022
Bachelor of Arts - Psychology
University of Saint Mary
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