Mindy Amador Cubas
Las Vegas,Nevada
Summary
Experienced professional in administration with proficiency in reception, billing and coding insurance, medical terminology, and eligibility verification for medical insurance. Skilled in immigration processes and form completion for I-90, N400, I130, and I 751. Detail-oriented and dedicated to providing excellent client service. Familiar with tax declaration processes including form 1040/1040X. Fluent in both English and Spanish. Recognized for responsibility, reliability, kindness, dedication, and quick learning ability. Thrives in team environments. Proficient in Office Ally, Advanced MD, and Dentrix. Holds licenses in notary and document preparation, as well as tax preparation during the appropriate season.
Overview
15
15
years of professional experience
Work History
Medical Records Department/ Billing Insurance Externship
Cardiovascular & Thoracic Surgeon
- Coding: Assigning universal codes to each element of patient care for billing purposes
- Managing insurance claims: Submitting and tracking claims with private health insurance companies, Medicaid, and Medicare
- Managing patient payments: Invoicing patients and insurance companies for claims or payments, tracking and collecting payments, and setting up payment plans for outstanding bills
- Managing patient records: Maintaining and updating patient records, including medical history, test results, and treatment plans
- Following up with patients: Following up with patients and insurance companies about outstanding bills
- Researching and appealing claims: Researching and appealing denied claims
- Talking with insurance companies: Talking with insurance companies about payment discrepancies
- Answering phone inquiries: Answering phone inquiries from patients and insurance companies
Front Desk Specialist
Absolute Dental
04.2024 - 02.2025
- Patient check-in/check-out: Greeting patients, verifying demographics and insurance information, processing paperwork
- Appointment scheduling: Managing appointment calendars, scheduling and confirming appointments
- Phone management: Answering a high volume of calls, handling inquiries, and taking messages
- Patient communication: Providing information to patients regarding office policies, procedures, and billing
- Payment collection: Collecting payments from patients, processing transactions
- Maintaining the reception area: Keeping the area clean, organized, and welcoming
Cashier Retail
Wynn Resort
08.2023 - 09.2024
- Company Overview: Las Vegas, Nevada
- Sales Recording – Using a cash register to scan items, itemize, and buy out
- Transaction processing: collect payments and dispense change
- Provide customer service: Greet customers, resolve problems, and answer questions
- Product management: cross-selling, shelf stocking, and product weighing
- Returns Management: Exchange management and returns processing
- Box Maintenance: Keeping areas clean and tidy and packing packages
- Las Vegas, Nevada
Management Assistant (Tax Season)
CYBER TAX SERVICES
02.2013 - 07.2023
- Company Overview: Las Vegas, NV
- Manage the operational and financial part of the office
- Coordinates meetings and appointments for the customer
- Prepare taxes for individuals and small businesses
- Make tax estimates of individuals and small businesses
- Immigration processes such as: Filling out forms I130, N400 (for naturalization), form I90 (Renew resident card or request a new one), and I589 (Application for asylum and suspension of removal, among others)
- Licensing procedures for independent businesses and small businesses
- Las Vegas, NV
Management Assistant and Billing Insurance
Paradise Professional Care INC
01.2016 - 01.2021
- Accurately coded patient encounters using ICD-10, CPT, and HCPCS codes, ensuring proper reimbursement
- Processed insurance claims, reconciled payments, and resolved billing discrepancies
- Conducted audits and compliance checks to ensure accurate coding and billing practices
- Investigated and resolved denied claims, reducing financial losses
- Maintained up-to-date knowledge of coding guidelines, regulatory changes, and payer policies
- Collaborated effectively with physicians, nurses, and other healthcare professionals
- Provided excellent customer service to patients regarding billing inquiries
Laundry
Homewood Suite by Hilton
08.2014 - 11.2015
Chef Assistant
Wine 5 Café
03.2013 - 08.2014
Pastry Department
Las Vegas Hilton Resort
02.2013 - 03.2013
- Company Overview: Las Vegas, NV
- Las Vegas, NV
Social Works Assistant (Volunteering)
03.2011 - 01.2012
- Support in filling out asylum application forms for people from different countries in the Middle East
- Make and answer calls according to the appointments of potential Asylees
- Support in job search for the Asylees
- Support for accommodation and food
Customer Services
El Fornet d’en Rossend
08.2010 - 03.2011
- Company Overview: Barcelona, España
- Request for order presence, and delivery
- Cash management (Income and Expenses)
- Inventory management and order reception
- Customer service
- Personnel management
- Barcelona, España
Education
Medical Billing and coding insurance -
United Education Institute
Business and Public Accountant Expert - undefined
Honduras
Patient Care Training - undefined
Paradise Profesional Care
Skills
- Research
- Scheduling
- Presentations
- Spreadsheet tracking
Timeline
Front Desk Specialist
Absolute Dental
04.2024 - 02.2025
Cashier Retail
Wynn Resort
08.2023 - 09.2024
Management Assistant and Billing Insurance
Paradise Professional Care INC
01.2016 - 01.2021
Laundry
Homewood Suite by Hilton
08.2014 - 11.2015
Chef Assistant
Wine 5 Café
03.2013 - 08.2014
Management Assistant (Tax Season)
CYBER TAX SERVICES
02.2013 - 07.2023
Pastry Department
Las Vegas Hilton Resort
02.2013 - 03.2013
Social Works Assistant (Volunteering)
03.2011 - 01.2012
Customer Services
El Fornet d’en Rossend
08.2010 - 03.2011
Medical Records Department/ Billing Insurance Externship
Cardiovascular & Thoracic Surgeon
Business and Public Accountant Expert - undefined
Honduras
Patient Care Training - undefined
Paradise Profesional Care
Medical Billing and coding insurance -
United Education Institute
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