- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Crafting and DIY Projects
- Reading
- Music
Mindy Brown
Jacksonville
Summary
D Optometric Technician with extensive experience at Complete Family Eyecare, excelling in appointment scheduling and visual field testing. Proven ability to enhance patient flow and optimize resource utilization, while effectively managing inventory. Strong communicator with a keen eye for detail, ensuring accurate record-keeping and compliance in insurance processing.
Overview
15
15
years of professional experience
Work History
Optometric Technician
Complete Family Eyecare
05.2023 - Current
- Coordinate patient scheduling, monitoring patient flow throughout office and properly communicate delays.
- Perform routine diagnostic tests, including visual field and retinal imaging.
- Manage inventory of optical products, facilitating timely restocking and organization.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assist with dilating patients or using eye medications when directed by optometrist.
Optometric Technician
Vision Express
05.2017 - 04.2023
- Coordinated insurance claims processing, ensuring timely resolution and compliance with organizational policies.
- Coordinated appointment scheduling, ensuring optimal utilization of resources.
- Performed routine diagnostic tests, including visual field and retinal imaging.
- Managed inventory of optical products, facilitating timely restocking and organization.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
Insurance Coordinator
Stanton Optical
01.2011 - 02.2016
- Coordinated appointment scheduling for multiple departments, ensuring optimal utilization of resources.
- Analyzed claims data to identify trends, recommending process improvements for enhanced accuracy in claim handling.
- Verified insurance and communicated coverage to staff and patients.
- Obtained prior authorization and precertification for outpatient procedures.
Education
High School Diploma -
Franklin High School
FranklinSkills
- Appointment scheduling
- Visual field testing
- Retinal photography
- Glaucoma screening
- Pre-testing procedures
Interests
Timeline
Optometric Technician
Complete Family Eyecare
05.2023 - Current
Optometric Technician
Vision Express
05.2017 - 04.2023
Insurance Coordinator
Stanton Optical
01.2011 - 02.2016
High School Diploma -
Franklin High School