Mindy Dozier
Fayette,AL
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Branch Manager
1st Franklin Financial
06.2020 - Current
- Complied with regulatory guidelines and requirements.
- Maintained friendly and professional customer interactions.
- Examined customer loan applications for loan approvals and denials.
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Assistant Manager/ NEO Trainer
1st Franklin Financial
05.2015 - 06.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained new employees to follow policy.
Field Representative
1st Franklin Financial
06.2005 - 05.2015
Education
Hubbertville High School
Skills
- Goals and Performance
- Regulatory Compliance
- Verbal Communication
- Customer Satisfaction
- Microsoft Access
- Federal Regulations
- Training and Development
- Communications Strategies
- Team Supervision
- Loans
- Excellent Work Ethic
- Cash Handling
- Operations Management
- Collections
- Team Player
- Excellent Team Leadership
- Multitasking Abilities
Accomplishments
Received Circle of Diamonds award each year that I have actively been manager.
Certification
Mortgage Loan Originator
Timeline
Branch Manager
1st Franklin Financial
06.2020 - Current
Assistant Manager/ NEO Trainer
1st Franklin Financial
05.2015 - 06.2020
Field Representative
1st Franklin Financial
06.2005 - 05.2015
Hubbertville High School
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