Mindy Euckert

Coordinate non-emergency medical transportation services for members across multiple counties.

Communicate effectively with members, medical providers, and transportation vendors to arrange timely rides.

Document all member interactions using electronic health record systems in compliance with HIPAA regulations.

Resolve transportation issues promptly to ensure continuity of care.

Maintain a calm and professional demeanor in a fast-paced call center environment.

• Delivered tailored care to terminally ill individuals in hospice settings.
• Administered medications as prescribed by healthcare professionals and documented patient responses
• Assisted with activities of daily living, including bathing, dressing, grooming, and toileting
• Supported emotional well-being of patients by actively listening, providing companionship, and offering comfort during difficult times

Organized educational materials and supported classroom activities.

Instructed small groups of children in art, music, and academic subjects.

Supervised recess and lunch periods, promoting safe play and respectful behavior.

Maintained filing systems for student records and office documents.

Answered phones, greeted visitors, and supported fundraising efforts.