Mindy Massie
Anchorage
Summary
Compassionate and adaptable professional with diverse experience in customer service and caregiving. Strong skills in time management and client relations, committed to providing exceptional support and ensuring client satisfaction across multiple roles.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Receptionist/Assistant
Harthaven Pet Cremation
Anchorage
06.2024 - Current
- Assisted customers with pet care needs in a compassionate and professional manner
- Entered customer and pet data accurately into computer systems
- prepared pets respectfully and carefully for cremation services
Veterinary Dermatology Assistant
Veterinary Specialists Of Alaska
Anchorage
08.2021 - 12.2023
- Set up equipment and exam rooms for incoming veterinary patients
- Checked in patients and prepared necessary documents for appointments
- Assisted with ear flushes, allergy testing, and administered cytopoints
- Filled prescriptions and prepared allergy serums for patients
- Stained slides for skin and ear cytology to assist with diagnoses
- Stocked medications and supplies to maintain clinic readiness
- Held and assisted patients during exams and procedures for Dr.
Field Support Representative
Retail Data LLC
Anchorage
11.2019 - 06.2020
- Collected pricing data on specific items in stores using handheld scanner
- Transmitted collected information accurately and on time to company systems
- Self-scheduled and prioritized tasks to ensure timely completions of assignments
Private Nanny
Moira Gallagher
Anchorage
07.2018 - 02.2020
- Developed caring and structured home environment for child
- Facilitated positive relationships with child and parents
- Assisted with doctor appointments and daily routines
Caregiver
Individual Private Care
Anchorage
11.2014 - 12.2016
- Assisted with daily living activities, including laundry, showering, and cleaning
- Prepared meals and ensured daily medication was taken as prescribed
- Ran errands and shopped for household needs
Personal Care Assistant
Consumer Direct
Anchorage
08.2011 - 08.2016
- Assisted client with daily living activities, meals, laundry, and cleaning
- Administered medications and supported exercise routines
- Ran errands, scheduled appointments and provided social support
Education
High School Diploma -
Burchell High School
Wasilla, AKSkills
- Time management
- Customer and client relations
- Customer service
Certification
Drivers license
Timeline
Receptionist/Assistant
Harthaven Pet Cremation
06.2024 - Current
Veterinary Dermatology Assistant
Veterinary Specialists Of Alaska
08.2021 - 12.2023
Field Support Representative
Retail Data LLC
11.2019 - 06.2020
Private Nanny
Moira Gallagher
07.2018 - 02.2020
Caregiver
Individual Private Care
11.2014 - 12.2016
Personal Care Assistant
Consumer Direct
08.2011 - 08.2016
High School Diploma -
Burchell High School