Mindy Meissner
Wrangell Cooperative Association
HELENA,MT
1
Certification
5
years of professional experience
Dedicated professional with extensive experience in front desk operations and patient relations. Known for exceptional verbal and written communication skills, enabling effective problem-solving and providing positive client interactions.
Work History
Receptionist
2 Years 10 Months- Managed front desk operations, ensuring the check-in and check-out processes.
- Coordinated scheduling for appointments and meetings, optimizing staff time and resources.
- Assisted with patient inquiries, providing accurate information and positive experiences.
- Maintained organized filing systems for patient records.
- Handled multi-line phone system, directing calls efficiently to appropriate personnel or departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Certified Nursing Assistant
6 Months- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted with daily living activities to enhance patient comfort and well-being.
- Provided emotional support to patients and families, providing a compassionate environment.
- Maintained cleanliness and organization of patient care areas to ensure safety standards.
- Documented patient progress and care activities accurately in electronic health records systems.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Server
1 Year- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and efficiency during peak hours.
- Collaborated with kitchen team to ensure timely food delivery.
- Trained new staff on menu knowledge and service standards.
Retail Sales Associate
2 Years 3 Months- Delivered exceptional customer service, enhancing overall shopping experience and fostering repeat business.
- Assisted in visual merchandising, creating appealing displays to attract customers and drive sales.
- Trained new team members on best practices for sales techniques and store operations.
- Maintained accurate inventory levels through diligent stock management and regular audits.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
High School Diploma
Skills
Front desk operations
Telephone skills
Patient record management
Calendar management
File management
Multi-line call management
Time management
Data entry
Patient documentation
Team collaboration
Organization skills
Information protection
Certification
- Certified CNA, SEARHC Wrangell Medical Center - December 2025 - June 2026
Timeline
Certified Nursing Assistant
SEARHC
12.2025 - 06.2026Read More
Server
Hungry Beaver Pizza
06.2025 - 06.2026Read More
Receptionist
Wrangell Cooperative Association
01.2024 - 11.2026Read More
Retail Sales Associate
Angermans Inc
02.2022 - 05.2024Read More
Wrangell High School
High School Diploma
Read More