MINDY NOLL
North Myrtle Beach
Summary
Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.
Overview
2025
2025
years of professional experience
Work History
Account Manager
Mitsubishi International Food Ingredients
01.2000 - 06.2024
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Met existing customers to review current services and expand sales opportunities.
- Coordinated with product development teams to relay client feedback, influencing future product enhancements.
Customer Service Manager
Mitsubishi International Food Ingredients
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Customer Service Representative/Procurement Manager
Ashland Distribution
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers.
- Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
District Market Leader - Manager
Lady Foot Locker
01.1991 - 02.1997
- Oversaw operational practices of all stores, ensuring seamless functioning of merchandising, and meeting of budgetary and sales goals
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Honored with multiple performance awards including Manager of the Year for District Leadership and Top Sales Gains, 7 different Audit Awards for Shrinkage Control and Accounting Accuracy, 6 Pacesetter Awards for Sales Improvements at or above $100K, as well as Rookie of the Year for First Year of Management Excellence
Education
Bachelor of Liberal Arts - Special Education
Carlow University
Pittsburgh, PASkills
- SAP
- CRM
- SALESFORCE
- Customer Service Excellence
- Excellent time management
- Exceptional interpersonal communication
- Team building and leadership
Timeline
Account Manager
Mitsubishi International Food Ingredients
01.2000 - 06.2024
District Market Leader - Manager
Lady Foot Locker
01.1991 - 02.1997
Customer Service Manager
Mitsubishi International Food Ingredients
Customer Service Representative/Procurement Manager
Ashland Distribution
Bachelor of Liberal Arts - Special Education
Carlow University
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