Summary
Overview
Work History
Education
Skills
Additional Information - Business
Certification
Licensures
Assessments
References
Timeline
Generic

Mindy Riddle

Afton

Summary

Dynamic Property Manager with a proven track record at Scissor Tail Marina, excelling in tenant relations and financial reporting. Skilled in team leadership and effective communication, I developed leasing strategies that maximized occupancy rates, ensuring operational excellence and client satisfaction. Committed to enhancing service delivery and optimizing property performance.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Property Manager

Scissor Tail Marina
Afton
08.2024 - Current
  • Oversaw daily operations and administration of multiple properties to ensure optimal performance.
  • Managed tenant relations to enhance satisfaction and streamline service delivery.
  • Evaluated staff performance to identify training needs and recommend staffing changes.
  • Processed rental applications, conducting background checks and determining tenant eligibility.
  • Ensured timely collection of rent payments through diligent follow-up with delinquent tenants.
  • Developed effective leasing strategies that maximized occupancy rates across properties.
  • Conducted regular property inspections to identify deficiencies and schedule necessary repairs.
  • Prepared detailed financial reports and budgets for properties, monitoring expenses and revenue growth.

Sales/Account Manager

Grand Splash Marketing
Vinita
04.2022 - 11.2022
  • Acquired new clients through targeted marketing outreach.
  • Developed logos, websites, and social media presence for clients on platforms like Facebook and Yelp.
  • Utilized change methodologies to boost sales and enhance productivity across projects.
  • Collaborated with marketing team to create promotional materials for products and services.
  • Reviewed client purchase orders to ensure accuracy prior to processing.
  • Formulated sales plans and strategies to achieve revenue objectives.
  • Oversaw regional sales managers and staff, fostering performance enhancement.
  • Maintained compliance with company policies and industry regulations in sales operations.

Venue Manager

Shangri La Resort
Monkey Island
10.2021 - 12.2021
  • Manage, assist, and communicate effectively with all team members.
  • Establish and maintain client.
  • Training all team members on POS systems.
  • Coordinated and assigned team schedules and the day-to-day tasks for team.
  • Observing, evaluating, and reviewing team member job performance.

Manager & Trainer

Downstream Casino Resort
Quapaw
01.2008 - 12.2021
  • Designed layouts for POS systems, enhancing operational efficiency.
  • Established and maintained vendor relationships to ensure timely service delivery.
  • Managed inventory databases, levels, and cycle counts to optimize stock management.
  • Ordered and labeled stock with SKUs; organized shelves for efficient access.
  • Led recruitment, hiring, and training processes for team members across departments.
  • Conducted performance reviews and provided coaching to support team development.
  • Implemented quality control measures to uphold industry standards and compliance.
  • Facilitated team meetings to communicate priorities and review business results.

Manager: Restaurant and Pub

Bookem's
Bernice
01.2015 - 12.2019
  • Maintained comprehensive financial and inventory logs for operational accuracy.
  • Trained team members on food and drink preparation standards.
  • Scheduled shifts for all team members, optimizing coverage.
  • Supported various team roles as needed to maintain service efficiency.
  • Created innovative house specials to enhance menu offerings.
  • Directed recruitment, hiring, and training of new staff members to meet operational needs.
  • Organized team-building activities to foster camaraderie and a positive workplace culture.
  • Mediated employee conflicts, facilitating effective resolutions.

Owner

Pitter Patter Let's Get Atter Consulting LLC.
  • Company Overview: Business networking company. Business to business service.
  • As a Marketing Consultant we assist companies in creating and implementing the best possible strategies to reach their target audience.
  • We can advise on everything from communicating with your customers to articulating what message they should hear based on their needs or wants of their business.
  • We help to figure out when and where these messages need distribution through advertising channels.
  • As a Marketing Consultant we study company profiles and operations to understand their market needs to better their business.
  • Business networking company. Business to business service.

Education

High School Diploma -

Chetopa High School
Chetopa, KS
05-2000

Skills

  • Restaurant management and operations
  • Database and POS systems
  • Team leadership and supervision
  • Financial analysis and reporting
  • Forklift operation
  • Culinary management
  • Event planning and coordination
  • Sales and marketing strategies
  • Employee training and orientation
  • Logistics and inventory management
  • Food safety compliance
  • Project management expertise
  • Effective communication skills
  • Customer service excellence
  • Negotiation and conflict resolution
  • Market research and analysis
  • Business development and consulting

Additional Information - Business

LLC and DBA

Certification

  • Forklift Certification
  • CPR Certification
  • Medical License
  • Bartender License
  • AED Certification
  • DEA Certification
  • BC/BE
  • TABC Certified
  • OLCC Service Permit
  • MAST Permit
  • BC/BE Family Medicine
  • BC/BE Internal Medicine
  • Food Handler Certification

Licensures

  • Liquor License
  • Forklift
  • CNA - Certified Nursing Assistant
  • Healthcare Provider Training (2009)
  • MAD Occupational and Medical Safety

Assessments

  • Customer service, Proficient, 02/01/22
  • General manager (hospitality), Proficient, 08/01/22
  • Customer focus & orientation, Proficient, 02/01/22
  • Supervisory skills: Motivating & assessing employees, Proficient, 08/01/22
  • Analyzing data, Completed, 02/01/22
  • Management & leadership skills: Impact & influence, Completed, 10/01/21
  • Sales skills, Proficient, 02/01/22

References

References available upon request.

Timeline

Property Manager

Scissor Tail Marina
08.2024 - Current

Sales/Account Manager

Grand Splash Marketing
04.2022 - 11.2022

Venue Manager

Shangri La Resort
10.2021 - 12.2021

Manager: Restaurant and Pub

Bookem's
01.2015 - 12.2019

Manager & Trainer

Downstream Casino Resort
01.2008 - 12.2021

Owner

Pitter Patter Let's Get Atter Consulting LLC.

High School Diploma -

Chetopa High School

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