Mindy Walston
Summary
With nearly 20 years of experience in the healthcare industry, I have had the privilege of serving as both a caregiver and a secretary. Through this, I have developed strong interpersonal, organizational, and problem-solving skills. My passion for helping others has driven my career, and I take great pride in providing compassionate care to those in need. In addition to my hands-on experience, I have earned a Bachelor's degree in Psychology, which has deepened my understanding of human behavior and mental health. Now, I am eager to leverage my knowledge and experience in a new role that allows me to make a broader impact. I am adaptable, dedicated, and excited to take the next steps in my career.
Overview
17
17
years of professional experience
Work History
Unit Coordinator
North MS Medical Center
10.2019 - Current
- Handle confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Train new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Achieve appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Manage medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
- Maintain a clean and organized unit environment, adhering to infection control protocols for optimal patient safety.
Nursing Assistant
North MS Medical Center
04.2016 - 10.2019
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Personal Caregiver
AbilityWorks
03.2013 - 04.2016
- Helped client maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patient, reducing falls and accidents.
- Assisted client with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for client.
- Provided compassionate and client-focused care to cultivate well-being.
Personal Care Assistant
Countrywood Manor
08.2008 - 12.2012
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help residents achieve nutritional objectives.
- Assisted with transferring and positioning residents, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with residents to deliver emotional support and companionship.
- Engaged residents in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
Bachelor of Arts - Psychology
University of Memphis
Memphis, TN05-2025
High School Diploma -
Gateway Christian Schools
Memphis, TN05-1999
Skills
- Conflict resolution
- Problem identification
- Professionalism
- Task prioritization
- Relationship building
- Decision-making
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Active listening
- Critical thinking
Timeline
Unit Coordinator
North MS Medical Center
10.2019 - Current
Nursing Assistant
North MS Medical Center
04.2016 - 10.2019
Personal Caregiver
AbilityWorks
03.2013 - 04.2016
Personal Care Assistant
Countrywood Manor
08.2008 - 12.2012
Bachelor of Arts - Psychology
University of Memphis
High School Diploma -
Gateway Christian Schools
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