Experienced customer service and sales professional with a background in point of sale, cash handling, and product demonstrations. Skilled in customer relations, merchandising standards, and supporting smooth store operations.
Work History
Customer Service Sales Representative
3 Years 7 Months
CDS Cosco | Saratoga Springs, Utah | 08.2020 - 03.2024
Supported Costco members by addressing product inquiries and resolving service concerns during CDS demonstrations and enhancing customer experience.
Monitored and restocked sample stations while ensuring product availability throughout shifts, contributing to seamless operations.
Maintained display areas in line with CDS and Costco merchandising standards.
Collaborated with team members to ensure efficient floor operations, promoting a positive shopping environment.
Handled cash, card, and check payments accurately.
Processed register transactions using a point-of-sale system.
Resolved returns and exchanges, ensuring customer satisfaction while adhering to store policies.
Welcomed customers at the entrance of the store. and provided friendly customer service.
Conducted price checks and updated shelf labels to maintain accurate pricing for customers.
Restocked sales floor items and organized merchandise displays.
Selling Agent
1 Year 10 Months
Daily Times Leader | West Point, Mississippi | 04.2016 - 02.2018
Sold advertising space for the Daily Times Leader print and digital publications.
Prospected local businesses for newspaper advertising opportunities.
Prepared ad proposals and pricing for circulation packages.
Coordinated ad placement logistics with sales and production teams to ensure timely delivery.
Managed ad placement logistics between sales and production teams. details with production and editorial teams.
Maintained and organized contracts and account records for newspaper clients to ensure accuracy and accessibility.
Built client relationships through regular sales calls and follow-ups.
Cultivated customer relationships through proactive follow-up calls and emails post-sale.
Identified customer needs and suggested alternative products to meet those needs.
Handled payment transactions using various methods including cash and credit. using a variety of methods such as cash, credit cards, checks, money orders.
Handled payment transactions using various methods including cash and credit.
Supported promotional campaigns for Daily Times Leader readership growth.
Created weekly reports detailing sales performance versus goals set by management.
Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
Maintained cleanliness of assigned areas throughout the day according to store standards.
Education
High School Diploma
Casa Grande Union High School | Casa Grande, AZ | 05-1984