Joshua Cody Lloyd
Brooklyn
Summary
Results-oriented Sales Representative skilled in customer relationship management, lead generation, and data analysis. Enhanced client satisfaction and increased sales through effective communication and teamwork. Strong work ethic and adaptability support rapid mastery of new skills and the ability to work independently.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Sales Representative
Paragon
Long Island City
08.2022 - 05.2026
- Resolved customer inquiries efficiently, enhancing overall client satisfaction.
- Cultivated strong customer relationships through effective communication and product knowledge.
- Collaborated with team members to design engaging sales presentations and demonstrations.
- Contributed to promotional strategies that enhanced customer engagement and loyalty.
- Generated new sales leads through cold calling and networking initiatives.
- Analyzed customer feedback to identify areas for product and service improvement.
- Maintained accurate records of all sales activities and prospect interactions.
- Conducted consistent follow-ups with prospects to accelerate deal closures.
Team Member
Mc.Donalds
Brooklyn
04.2021 - 08.2021
- Delivered excellent customer service in fast-paced environment.
- Prepared food items adhering to safety and quality standards.
- Operated kitchen equipment safely and efficiently during shifts.
- Maintained cleanliness of dining area and workstations, contributing to a positive dining experience.
- Collaborated with team members to enhance service speed and efficiency during busy periods.
- Handled cash register transactions accurately during peak periods, ensuring smooth customer service.
- Ensured compliance with health regulations for food safety.
- Kept work area organized and clean throughout shifts.
Summer Camp Counselor
Camba Summer Youth Program
Brooklyn
07.2019 - 08.2019
- Supervised daily activities for children in summer youth program, fostering a safe and supportive environment.
- Planned engaging educational and recreational activities for diverse age groups.
- Ensured adherence to safety protocols during all camp operations.
- Monitored camper behavior and resolved conflicts using effective strategies.
- Facilitated discussions to enhance teamwork and communication skills among participants.
- Coordinated with other counselors to streamline group activities and logistics.
- Assisted staff with organizing field trips and special events for campers.
- Communicated regularly with parents to provide updates on camper progress and address concerns.
Education
Electrical Certification - Electrical Engineering
Apex Technical School
Long Island City, NY06-2024
High School Diploma -
Mesa Charter High School
Brooklyn, NY06-2021
Some College (No Degree) - Sport Business Management
Alfred State University
Alfred, NYSkills
- Customer relationship management
- Sales pipeline management
- Lead generation
- Customer engagement strategies
- Sales presentations
- Customer complaint resolution
- Negotiation skills
- Data analysis
- CRM software utilization
- Multitasking and organization
- Team collaboration
- Organizational skills
- Adaptability to change
- Verbal and written communication
- Phone etiquette
- Interpersonal skills
- Professionalism
- Promotional strategies
Certification
- Osha 30
Timeline
Customer Service Sales Representative
Paragon
08.2022 - 05.2026
Team Member
Mc.Donalds
04.2021 - 08.2021
Summer Camp Counselor
Camba Summer Youth Program
07.2019 - 08.2019
Electrical Certification - Electrical Engineering
Apex Technical School
High School Diploma -
Mesa Charter High School
Some College (No Degree) - Sport Business Management
Alfred State University