Mine Axhami

• Provided day-to-day support to the PXT team with case management, attendance, and coordinating communication between teams.
• Assisted in resolving employee inquiries related to schedules, pay, and LOA cases through Amazon’s internal ticketing and support systems.
• Shadowed PXT HRBPs during manager coaching, terminations, performance conversations, and investigations.

• Assisted in administrative tasks supporting HR functions.
• Supported the processing of talent acquisition and employee interviews.
• Aided day-to-day HR department operations and assisted with special projects.

With 8+ years of customer-facing experience, consistently excelled in retail, logistics, and fulfillment roles. Demonstrated adaptability and professionalism through seasonal and part-time positions in fast-paced environments. Proven ability to connect with customers, support operations, and contribute to team success.

• Delivered friendly, solutions-focused service, enhancing customer satisfaction and brand loyalty.
• Supported merchandise stocking, inventory tracking, and visual displays to optimize store operations.
• Processed sales, returns, and exchanges accurately while maintaining professionalism under pressure.
• Collaborated with cross-functional teams to meet sales goals and ensure smooth store operations.