Minea Baticeli
Beaverton
Summary
Dedicated Medical Assistant with strong skills in patient-focused care, HIPAA compliance, and efficient appointment scheduling. Committed to optimizing clinic operations and enhancing patient experiences.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Medical Assistant
AFC Urgent Care
Beaverton, OR
08.2022 - Current
- Administered patient care, including vital signs and medical history documentation.
- Assisted healthcare providers with examinations and procedures, ensuring patient comfort.
- Educated patients on treatment plans, medications, and preventive care strategies.
- Maintained accurate electronic health records, ensuring compliance with regulations.
- Managed appointment scheduling and patient flow to optimize clinic efficiency.
- Trained new staff on operational procedures and best practices for patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Scribe
ScribeAmericaLLC
Portland, OR
02.2021 - 06.2022
- Documented patient encounters in real-time, ensuring accurate and comprehensive medical records.
- Collaborated with healthcare professionals to streamline documentation processes and improve workflow efficiency.
- Maintained compliance with HIPAA regulations while handling sensitive patient information securely.
- Trained new scribes on best practices for medical recordkeeping and effective communication techniques.
Caregiver
The Springs Living
Hillsboro, OR
01.2020 - 01.2021
- Assisted with medication management, adhering to safety protocols and enhancing residents' health outcomes.
- Monitored changes in residents' conditions, promptly reporting concerns to ensure timely interventions and support.
- Provided compassionate care and support to residents, ensuring comfort and dignity in daily activities.
- Maintained accurate documentation of care plans, fostering effective communication among the caregiving team.
- Collaborated with healthcare professionals to coordinate holistic care strategies for residents' well-being.
- Developed engaging activities tailored to individual interests, promoting social interaction and mental stimulation.
Server
The Springs Living
Hillsboro, OR
01.2017 - 12.2019
- Delivered exceptional customer service by engaging with residents and addressing inquiries promptly.
- Managed dining room setup, ensuring cleanliness and organization for optimal guest experience.
- Trained new servers on menu items and service protocols, fostering a cohesive team environment.
- Collaborated with team members to streamline service processes, enhancing overall efficiency during peak hours.
- Assisted kitchen staff in food preparation, maintaining high standards of quality and presentation.
- Monitored dining area for guest satisfaction, responding quickly to feedback and requests for assistance.
- Developed strong relationships with residents, contributing to a welcoming and supportive community atmosphere.
Education
Bachelor of Science - Clinical Psychology
Oregon State University
Corvallis, OR06.2025
Skills
- Phlebotomy
- HIPAA compliance
- Patient relations
- Patient scheduling
- Patient-focused care
- Vital signs monitoring
- Clinical procedures
- Customer service
- Time management
- Problem-solving
- Strong work ethic
Certification
- RMA - Registered Medical Assistant
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Bosnian
Native or Bilingual
Timeline
Medical Assistant
AFC Urgent Care
08.2022 - Current
Scribe
ScribeAmericaLLC
02.2021 - 06.2022
Caregiver
The Springs Living
01.2020 - 01.2021
Server
The Springs Living
01.2017 - 12.2019
Bachelor of Science - Clinical Psychology
Oregon State University