Minerva Catota
Las Vegas
Summary
Goal-driven Ambassador committed to raising brand awareness and enhancing sales. Competitive and results-oriented team player seasoned in implementing successful marketing campaigns, tracking customer preferences and ideas and suggesting appropriate advertisement and positioning ideas. Extensive knowledge of various marketing tools and social media platforms coupled with familiarity of competitor marketing activities.
Overview
4
4
years of professional experience
2011
2011
years of post-secondary education
Work History
Guest Room Attendant
The Mirage Hotel and Casino
Las Vegas
03.2019 - 08.2021
- Cleaned and sanitized guest rooms following hotel standards and procedures.
- Replenished room supplies, ensuring availability of toiletries and linens.
- Reported maintenance issues and requested repairs to enhance guest comfort.
Ambassador
Amazon prime now
Las Vegas
01.2018 - 08.2021
- Facilitated customer interactions to enhance service experience and satisfaction.
- Coordinated order fulfillment processes to ensure timely delivery of products.
- Assisted in training new team members on operational procedures and policies.
Education
Del Mar High School
San Jose , CASkills
- Customer service
- Order fulfillment
- Training coordination
- Product knowledge
- Guest service
- Team collaboration
- Quality assurance
- Attention to detail
Timeline
Guest Room Attendant
The Mirage Hotel and Casino
03.2019 - 08.2021
Ambassador
Amazon prime now
01.2018 - 08.2021
Del Mar High School