Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Minerva Gonzalez

Edinburg ,TX

Summary

Dynamic professional with extensive experience at ECISD, excelling in office administration and customer service. Proven track record in managing testing logistics and enhancing staff training programs, resulting in improved compliance and operational efficiency. Proficient in EXCELL and SEMS, with strong organizational skills and a commitment to maintaining confidentiality.

Overview

9
9
years of professional experience

Work History

Secretary to the Director of Assessment

ECISD
05.2019 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Reported directly to the Director of Testing, supporting all district and state assessment initiatives.
  • Managed all testing logistics and office operations, including inventory and procurement of testing materials and office supplies.
  • Coordinated planning and implementation for district and state assessments such as TIA, Benchmark I & II,STAAR, STAAR Alternate, EOC, Credit by Exam, and TELPAS.
  • Created and maintained all testing-related documentation, including forms, schedules, and communications.
  • Organized and facilitated training sessions for district and campus staff in compliance with state testing protocols.
  • Oversaw timekeeping, department budgeting, and payments for testing materials, training events, and staff travel.
  • Developed and maintained the department website, ensuring up-to-date resources and accessibility for stakeholders.
  • Ensured all Campus Testing Coordinators (CTCs) were properly trained and submitted required testing oaths.
  • Designed PowerPoint presentations and informational booklets for board members and district leadership, supporting departmental agenda items.
  • Secured board approval for test scoring payments and ensured timely processing.
  • Collaborated with the Texas Education Agency (TEA) to ensure district compliance with testing regulations.
  • Published district assessments on TFAR for instructional specialists and teachers.
  • Performed additional duties as assigned in support of department operations

Substitute Specialist

ECISD
05.2016 - 08.2019
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Oversee and manage a pool of over 1,000 substitutes for the district, ensuring adequate staffing levels across campuses.
  • Review and approve all substitute applications, ensuring compliance with district standards.
  • Conduct thorough background checks on all applicants to maintain a safe and secure working environment.
  • Organize and deliver training sessions for campus substitutes to ensure they are well-prepared for their assignments.
  • Accurately input data into SEMS and eFinance systems for payroll processing and tracking.
  • Collaborate with the testing department to coordinate substitute staffing for designated testing dates.
  • Approve permanent substitutes for campuses as requested, ensuring proper coverage for long-term absences.
  • Address and resolve any concerns or disciplinary issues raised by campuses regarding substitutes

Education

High School Diploma -

Edinburg High School
Edinburg, TX

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • EXCELL
  • WORD
  • PUBLISHER
  • GOOGLE DRIVE
  • POWER POINT
  • SEMS, SKYWARD
  • TEAMS
  • COMMUNICATION
  • EFINANCE
  • WEBTRAVEL
  • PUNCTUAL
  • REQUISITIONS
  • PO'S
  • SKILLS MANAGEMENT
  • DETAIL ORIENTED\
  • ACCOUNTING SKILLS
  • DATA ENTRY
  • CRITICAL THINKING

Languages

English
Spanish

Timeline

Secretary to the Director of Assessment

ECISD
05.2019 - Current

Substitute Specialist

ECISD
05.2016 - 08.2019

High School Diploma -

Edinburg High School

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Minerva Gonzalez