Verified
This profile is verified using an email address.
Desmond Robinson
CHICAGO,IL
Summary
Adaptable Community Engagement and Customer Service Professional with a solid foundation in organizing impactful events and fostering teamwork. Delivered positive experiences through effective communication and attention to detail while supporting diverse roles that required physical stamina and adherence to safety protocols. Committed to continuous learning and contributing to team success with a strong work ethic and exceptional interpersonal skills.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Crew Team Member
Burger King
Chicago, IL
09.2025 - 10.2025
- Prepared food items according to company recipes and safety standards, ensuring consistent quality.
- Maintained clean and organized workstations during peak hours to support efficient service.
- Assisted customers with orders and provided menu information to enhance their dining experience.
Volunteer
Chatham Academy High School
09.2021 - 05.2025
- Organized school events and activities that increased student engagement.
- Prepared educational materials and supported teachers with effective classroom management.
- Assisted in organizing school events and activities to enhance student engagement.
- Supported teachers with classroom management and educational materials preparation.
- Used strong interpersonal communication skills to convey information to others.
- Led local clean-up events that strengthened community engagement.
Commercial Mover
Family and Friends
09.2020 - 05.2025
- Safely operated moving trucks and equipment, ensuring timely delivery of clients' belongings.
- Collaborated with team members to complete moving tasks on schedule, enhancing overall project efficiency.
- Maintained accurate inventory records to ensure all items were accounted for throughout the relocation process.
- Maintained cleanliness and organization of workspaces to promote safety standards.
- Demonstrated flexibility in adapting to changing schedules or unexpected circumstances during complex commercial moves.
- Facilitated communication between clients, supervisors, and coworkers to convey project details and timelines, ensuring alignment and clarity.
- Participated in training sessions on safety procedures and equipment usage for new hires.
- Established trust with clients through consistent punctuality, reliability, and professionalism during each move.
- Maintained accurate inventory records to account for all items during relocation, minimizing loss and ensuring accountability.
- Safely operated moving trucks and equipment, ensuring timely delivery of clients'' belongings.
- Prepared furniture and equipment for safe transport by disassembling and properly wrapping each piece.
One Summer Chicago
Chatham Academy High School
09.2020 - 05.2025
- Demonstrated self-motivation by consistently completing tasks without supervision.
- Thrived in fast-paced environments to meet dynamic demands.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Contributed to team success by assisting colleagues with their tasks and challenges.
- Supported day-to-day operations, collaborating with team members to enhance workflow.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Ensured quality of work by meticulously checking assignments for errors.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Cultivated courteous and effective working relationships to foster team cohesion.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
Pet Sitter
Family and Friend
09.2020 - 05.2025
- Provided daily care and attention for pets, ensuring safety and well-being.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Administered medications and followed specific dietary instructions for various pets.
- Maintained cleanliness of pet environments to ensure health and hygiene standards for pets.
- Cleaned out and scooped litter trays and food and water bowls to provide a clean environment for pets.
- Developed strong relationships with clients through effective communication and reliability.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Administered medications to pets according to specific owner guidelines.
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Built strong relationships with clients, resulting in repeat business and positive referrals.
- Gave medication to pets following guidelines from owners.
- Tailored pet care strategies to accommodate special needs or dietary restrictions, ensuring their comfort and health.
- Provided prompt responses to inquiries, addressed concerns, and resolved issues to enhance customer satisfaction.
- Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
- Maintained cleanliness and safety of pets' living environments, preventing accidents and promoting a healthy atmosphere.
- Increased client retention rate through excellent communication skills and genuine love for animals.
- Tailored pet care strategies to accommodate special needs or dietary restrictions, ensuring their comfort and health.
Teacher's Assistant
Chatham Academy High School
09.2020 - 05.2025
- Assisted teachers with classroom management and lesson preparation to enhance student engagement.
- Graded assignments and tests, offering constructive feedback to help students improve understanding.
- Supported classroom activities, tutoring, and reviewing work.
- Graded assignments and tests to assess student understanding and progress.
- Assisted with classroom activities and provided tutoring to enhance student engagement.
- Organized books and materials to maintain an efficient and conducive classroom environment.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Babysitter
Family Members and Friends
- 05.2025
- Supervised children's activities, ensuring safety and engagement throughout sessions.
- Prepared nutritious meals and snacks, accommodating dietary restrictions.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared nutritious meals and snacks, accommodating dietary restrictions as needed.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Bathed, dressed, and assisted with teeth brushing for bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Resolved sibling conflicts using conflict resolution techniques, fostering a more peaceful household environment.
- Established strong rapport with families through effective communication, leading to multiple recommendations among friends.
- Created stability for children by implementing consistent routines for naptime, bedtime, meal preparation, and daily tasks.
- Provided compassionate care during emergencies or illness, administering first aid and communicating promptly with parents regarding any concerns or incidents.
- Supported academic growth by assisting with homework assignments and enhancing comprehension.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Education
High School Diploma -
Chatham Academy
Chicago, IL 09.2024 - 06.2026
Skills
- Customer support
- Customer communication
- Team collaboration
- Team support
- Team building
- Reliable punctuality
- Problem resolution
- Task prioritization
- Multitasking
- Organized and efficient
- Organizational multitasking
- Attention to detail
- Willingness to work
- Adaptability
- Adaptability skills
- Fast learner
- Reliable punctuality
- Self motivation
- Positive attitude
- Effective communication
- Excellent communication
- Clear communication
- Written communication
- Friendly and professional
- Decision-making
- Safety awareness
- Team support
- Safety awareness
Timeline
Crew Team Member
Burger King
09.2025 - 10.2025
High School Diploma -
Chatham Academy
09.2024 - 06.2026
Volunteer
Chatham Academy High School
09.2021 - 05.2025
Commercial Mover
Family and Friends
09.2020 - 05.2025
One Summer Chicago
Chatham Academy High School
09.2020 - 05.2025
Pet Sitter
Family and Friend
09.2020 - 05.2025
Teacher's Assistant
Chatham Academy High School
09.2020 - 05.2025
Babysitter
Family Members and Friends
- 05.2025
Languages
English
Languages
English