Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ming Cheng Chen

Tustin,CA

Summary

Motivated salesman with a strong background in customer service and sales strategies. Quick learner with excellent attention to detail and a highly responsible work ethic. Skilled in multitasking, teamwork, and working independently.

Overview

34
34
years of professional experience

Work History

Executive & Sales Coordinator

Winn Incorporated
12.2022 - 04.2023
  • Served as a liaison between executives and other departments, coordinating the operations of the sales and warehouse teams.
  • Ensured smooth workflow and implementation of work targets aligned with marketing and sales strategies.
  • Facilitated effective communication channels, promoting teamwork and problem-solving.
  • Managed customer requirements and timely processing of required documents.
  • Maintained confidentiality of sensitive information.
  • Supported the sales team with data entry, order processing, and inventory management.
  • Identified opportunities for process improvement and assisted in implementing solutions.

Car Salesman

Audi South Coast
06.2021 - 06.2022
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Successfully converted showroom visitors into customers by understanding their needs and interests.
  • Conducted test drives and effectively demonstrated vehicle features.
  • Built rapport with potential customers to enhance future sales opportunities.

Car Salesman

Tustin Toyota
02.2017 - 03.2020
  • Maintained customer database and engage in effective communication.
  • Assisted customers with the paperwork required for successful sales.
  • Collaborated with team members to achieve sales targets.
  • Utilized phone, email, and text messaging to pursue leads and close sales.


General Manager

Wel-Yao Enterprise Co., Ltd,
12.2009 - 12.2013
  • Oversaw daily business operations and managed wholesale business, staff, and store.
  • Analyzed accounting and financial data.
  • Drove year-over-year business growth, developed a strategic vision, and conducted long-range planning.
  • Evaluated suppliers for quality, timeliness, and compliance to maintain cost controls and maximize operational efficiency.

General Manager

Well-Life Co., Ltd
01.1989 - 12.2009
  • Formulated overall strategy, managed budgets, and established policies.
  • Managed staff and evaluated performance and productivity.
  • Analyzed accounting and financial data.
  • Drove year-over-year business growth, developed a strategic vision, and conducted long-range planning.
  • Evaluated suppliers for quality, timeliness, and compliance to maintain cost controls and maximize operational efficiency.

Education

Bachelor of Arts - Printing & Photography

Shih Hsin University
Taipei, Taiwan

Skills

  • Sales Management
  • Interpersonal Communication Skills
  • Customer Preferences
  • Persuasive Negotiations
  • Training Seminars
  • Active Listening
  • Objection Handling
  • Team Collaboration

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Executive & Sales Coordinator

Winn Incorporated
12.2022 - 04.2023

Car Salesman

Audi South Coast
06.2021 - 06.2022

Car Salesman

Tustin Toyota
02.2017 - 03.2020

General Manager

Wel-Yao Enterprise Co., Ltd,
12.2009 - 12.2013

General Manager

Well-Life Co., Ltd
01.1989 - 12.2009

Bachelor of Arts - Printing & Photography

Shih Hsin University

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