Mingion Plummer
Rockledge
Summary
Dedicated Health Unit Coordinator and Certified Nursing Assistant with a proven track record at Orlando Health R, excelling in medical terminology proficiency and critical thinking. Expert in enhancing patient care through effective collaboration and workflow coordination. Achieved significant improvements in patient satisfaction and operational efficiency.
Overview
20
20
years of professional experience
Work History
Health Unit Coordinator
Orlando Health Rockledge
05.2005 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Provided concierge service to assist patients and families and direct them to available resources.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Responded to patient call lights to expedite appropriate follow-through.
- Assisted with processing patient admissions, transfers and discharges.
- Assembled and maintained patient medical records and other documents related to patient care.
Certified Nursing Assistant
Self Employed
12.2004 - Current
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Education
Bachelor of Science - Event Management
University of Central Florida
Orlando, FL05-2026
Associate of Arts -
Eastern Florida State College
Cocoa, FL12-2023
Skills
- Chart assembly
- Multidisciplinary team collaboration
- Workflow coordination
- Medical terminology proficiency
- HIPAA compliance
- Supply restocking
- Unit reception
- Critical thinking
Timeline
Health Unit Coordinator
Orlando Health Rockledge
05.2005 - Current
Certified Nursing Assistant
Self Employed
12.2004 - Current
Bachelor of Science - Event Management
University of Central Florida
Associate of Arts -
Eastern Florida State College
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