Minh Nguyen
San Jose,CA
Summary
Courteous Front Desk Receptionist with background in managing guest inquiries, handling multi-line phone systems and maintaining office supplies inventory. Strengths include strong communication skills, exceptional multitasking abilities and proficiency in Microsoft Office Suite. Contributed significantly to improving customer satisfaction scores at previous employment through prompt, respectful service delivery.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Tik Tok Nail
San Jose, CA
11.2023 - 10.2024
- I helped prepare reports, presentations, and other documents as requested by management staff.
- I resolved any customer complaints or issues quickly following established protocols.
- Handled payment processing and provided customers with receipts and proper bills and changes.
- Answered incoming calls, directed them to appropriate personnel, and took messages.
- Greeted visitors warmly and directed them to the correct personnel or office.
- Plan and coordinate import/export schedules.
- Check the quantity and quality of goods when entering the warehouse.
- Process import and export documents, delivery invoices.
- Prepare periodic inventory reports (weekly, monthly).
- Perform periodic or ad hoc inventory to detect discrepancies.
- Propose solutions to optimize warehouse space and management costs.
- Resolve shortages or surpluses when comparing data.
- Coordinate with purchasing or production departments when there are discrepancies.
- Track revenue, expenses, tips, and employee payroll.
- Prepare regular financial reports for the owner.
- Control service prices and profits.
- Schedule and pay employees on time
Education
High School Diploma -
Mount Pleasant High School
San Jose05-2025
Skills
- Disciplinary techniques
- Financial records oversight
- Budget control
- Expense tracking
- Multitasking
- Microsoft
Custom
My name is Minh, a 17-year-old high school student at Mount Pleasant High School in San Jose, California. With a deep passion for technology and a strong understanding of digital devices, I am pursuing a future in Computer Science. I plan to begin my academic journey at Evergreen Valley College before transferring to San Jose State University, both well-known for their strong technology programs.
Beyond academics, I enjoy staying active through sports, reading insightful books, and listening to thought-provoking podcasts. I thrive in social environments, effortlessly connecting with people and building meaningful relationships.
My ultimate goal is to achieve financial, spiritual, and time freedom, so I can provide the best opportunities for my family and loved ones while creating a fulfilling life for myself.
Timeline
Front Desk Receptionist
Tik Tok Nail
11.2023 - 10.2024
High School Diploma -
Mount Pleasant High School
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