Hi, I’m
Minh Nguyen
Hostess, Server
Garden Grove,CA
Summary
Energetic Hostess and Server with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
years of professional experience
5
years of post-secondary education
1
Language
Work History
Claws
Hostess
06.2022 - Current
Job overview
- Memorized over 80 menu items to ascertain guest needs.
- Packaged food orders in a timely and precise manner.
- Responds to guest inquiries in a friendly and efficient manner.
- Performs opening and closing duties, as needed.
- Managed orders and financial transactions using digital Point of Sale system.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Tastea
Barista, Cook
12.2021 - 07.2022
Job overview
- Memorized over 50 menu items and recipes to prepare quality drinks and food while completing 500+ orders each day.
- Consistently sanitized and maintain store’s cleanliness.
- Answered customer questions about hours, seating, and menu information.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
The Crab StationCosta Mesa
Server
08.2021 - 12.2021
Job overview
- Memorized over 20 menu items and combos to give quality customized recommendations to guests.
- Receive guests invitingly and in a friendly manner, furthering customer loyalty.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
University of California, IrvineIrvine, CA
Bachelor of Science from Biomedical Engineering: Premed
09.2022 - Current
Coastline College
03.2020 - 05.2020
University Overview
Business C180: B
- Biology C102: A
La Quinta High School
01.2018 - 05.2022
University Overview
GPA: 4.4, Entrepreneurship,
Accounting, and Biomedical
Skills
Critical thinkingMemorization
To-go order preparation
Food preparation and safety
Guest seating arrangements
Interactive communication skills
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
University of California, Irvine
Bachelor of Science from Biomedical Engineering: Premed
09.2022 - Current
Hostess
Claws
06.2022 - Current
Barista, Cook
Tastea
12.2021 - 07.2022
Server
The Crab Station
08.2021 - 12.2021
Coastline College
03.2020 - 05.2020
La Quinta High School
01.2018 - 05.2022