Minh (Kathy) Nguyen
San Jose,CA
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level (Life insurance) position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Life Insurance Agent
New York Life
08.2016 - Current
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
- Expanded referral network through strong relationship-building with industry professionals, leading to increased business opportunities.
- Created customer databases to track and manage interactions and sales.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales 100%
Hair Stylist
Le Salon
05.2008 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
Education
Cosmetology Certificate -
Beauty College
2100 MoorPark Ave, San Jose CA, 9512801.2008
AA -
San Jose City College
2100 Moor Park Ave, San Jose CA, 9512801.2009
Skills
- Outstanding communication, interpersonal, and data entry skills
- Ability to manage time and complete daily sales target in office hours
- Skilled in gathering and interpreting information and advising clients on which insurance to buy
- Confident, hardworking, and enthusiastic person with sound telephone etiquette
- Sound knowledge of insurance features and specification and legal implications involved
- Excellent analytical, customer service and insurance products sales skills
- Fluent in Vietnamese reading and writing
Hyperlinks - Linkedin
https://www.linkedin.com/in/minh-thy-nguyen-84316513a/
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Life Insurance Agent
New York Life
08.2016 - Current
Hair Stylist
Le Salon
05.2008 - Current
Cosmetology Certificate -
Beauty College
AA -
San Jose City College
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