Minh Khanh Nguyen
Oceancide,California
Summary
Adaptable and results-driven professional with a proven track record in effectively managing diverse responsibilities. Organized and dependable, I thrive in fast-paced environments and excel at handling multiple priorities with a positive attitude. Demonstrated commitment to teamwork, with a willingness to take on added responsibilities to achieve collective goals. Known for a proactive approach to problem-solving and a dedication to delivering high-quality results.
Overview
4
4
years of professional experience
Work History
Tuyen Luu Gas Company
Customer Assistance Group
08.2019 - 11.2021
- Enhanced customer service experience by promptly addressing inquiries and resolving issues related to gas orders and deliveries.
- Streamlined order management processes, resulting in a more efficient workflow and timely fulfillment of customer requests.
- Collaborated with delivery teams to ensure accurate and on-time deliveries, minimizing customer disruptions.
- Implemented customer feedback mechanisms, leading to improved service quality and increased customer satisfaction ratings.
Blue Corner Cafe
Manager Assistant
05.2018 - 08.2019
- Elevated customer satisfaction by implementing effective staff management strategies and optimizing service delivery.
- Orchestrated successful events and promotions, boosting foot traffic and revenue during special occasions.
- Implemented inventory management systems, resulting in reduced waste and improved stock control.
- Fostered a positive work environment through team-building initiatives, leading to increased employee morale.
Education
Associate of Science - Computer Science
Miracosta College
Oceanside, CA12.2024
Skills
- Team Leadership
- Event Planning
- Inventory Management
- Customer Satisfaction
- Customer Service
- Process Optimization
- Collaboration
- Feedback Implementation
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Tuyen Luu Gas Company
Customer Assistance Group
08.2019 - 11.2021
Blue Corner Cafe
Manager Assistant
05.2018 - 08.2019
Associate of Science - Computer Science
Miracosta College
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