MINI KIM
Kent,WA
Summary
Dedicated professional seeking a position that leverages exceptional interpersonal skills and strong collaborative abilities in a team environment. Known for meticulous attention to detail and a dependable work ethic, with a proven motivation to acquire new skills. Eager to contribute to organizational success by delivering efficient and effective results. Committed to fostering positive relationships and driving team success.
Overview
10
10
years of professional experience
Work History
Head Server
Kamakura Japanese Restaurant
Lacey, WA
01.2020 - Current
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
- Supervised server staff and simultaneously served personal section of tables.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
E-Commerce Lead
GeeGee
Los Angeles, CA
09.2016 - 03.2019
- Collaborated with cross-functional teams to develop cohesive branding strategies across all digital platforms, increasing brand awareness and customer loyalty.
- Analyzed customer behavior patterns using web analytics tools, adjusting marketing efforts accordingly to drive traffic and conversions.
- Developed strong relationships with suppliers, negotiating favorable terms for faster shipping and better pricing.
- Managed inventory effectively to ensure prompt order fulfillment and minimize out-of-stock instances.
- Monitored trends in online retail to identify new opportunities for growth.
E-commerce
LOVE IN
Los Angeles, CA
06.2015 - 05.2016
- Attended and assisted trade shows (Dallas Market Center, Americas Mart, Magic)
- Follow up with numerous accounts in regards from trade show orders.
- Managed buyers account.
- Coordinate and attended photo shoot.
- Upload and managed products daily online (Fashion Go, Orangeshine, Etsy, LA Showroom)
- Monitored and analyzed revenue generation from website traffic information.
Education
Pattern Design
Daniel Pattern Academy
Los Angeles, CA01.2016
Fashion Design
FIDM
Los Angeles, CA01.2015
Skills
- Fluent in Korean
- Microsoft Office
- Adobe Photoshop
- Fashion Design Illustration
- Safe food handling
- Training employees
Timeline
Head Server
Kamakura Japanese Restaurant
01.2020 - Current
E-Commerce Lead
GeeGee
09.2016 - 03.2019
E-commerce
LOVE IN
06.2015 - 05.2016
Pattern Design
Daniel Pattern Academy
Fashion Design
FIDM