Lina Kim
Birmingham,AL
Summary
Dynamic professional with extensive experience in team collaboration and employee training across multiple workplaces. Proven track record of thriving in high-pressure environments while delivering exceptional customer service. Bilingual in English and Korean, with strong conflict-resolution skills that enhance guest satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Server
Yummy Bowl
Birmingham, AL
01.2025 - Current
- Provide attentive and efficient service to customers in a fast-paced restaurant environment
- Handle POS system transactions accurately and manage multiple tables with professionalism
- Maintain cleanliness and organization of dining and service areas to ensure customer satisfaction
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Shift Manager
Tous Les Jours
Huntsville, AL
05.2023 - 08.2024
- Oversaw store operations, packaging, inventory, and staff supervision
- Maintained quality standards while preparing drinks and closing the store
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Monitored store operations to ensure compliance with company policies and procedures.
- Directed and led employees and team members on effective operations, methods and procedures.
Server
Chop n Fresh
Huntsville, AL
12.2021 - 08.2022
- Assisted customers with salad prep, packaging, and checkout
- Maintained clean work areas for efficient service
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Bachelor of Arts and Sciences - Psychology, Minor in Human Resources
University of Alabama At Birmingham
Birmingham, AL05-2026
High School Graduate -
Virgil Grissom High School
Huntsville, AL05-2022
Skills
- Fluent in English
- Fluent in Korean
- Strong communicator
- Timely follow-ups
- Experienced in high-pressure environments
- Employee training
- Customer service
- Conflict resolution
- Team collaboration
- Professionalism
- Fast-paced environment adaptability
- Active listening
- Food handling
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Accomplishments
Internal Vice President Korean Undergraduate Student Association - August 2024 - Present
• Oversaw teams and coordinated with the president and members
• Planned meetings, created agendas, resolved internal conflicts
Event Team Head Korean Undergraduate Student Association - August 2023 - May 2024
• Interviewed applicants, planned meetings and events
• Created agendas and led successful cultural events
• Created meeting agendas for each meeting to ensure efficient work throughout all meetings.
• Managed my team to make sure everyone was completing their work on time.
• Executed events every month with high numbers of participants and showcased Korean Culture on campus.
Event Team Member Korean Undergraduate Student Association - August 2022 - May 2023
• Assisted in planning and executing monthly events
• As a team member of KUSA's event team, I worked closely with 5 members.
• We planned, prepared, and executed events at UAB every month and highlighted Korean Culture in each event.
• Had meetings biweekly and worked with other board members to set up events on campus.
Affiliations
Exceptional Foundation - October 2024
• Worked with adults with developmental disabilities
• Participated in workouts, activities, and games with participants
• Alert staff members incase of emergencies
North Alabama Korean School - Student Teacher - August 2021 - May 2022
• Volunteered at this Korean School as a teacher assistant/student teacher
• Worked with kids ages 3-10 years Assisted in all sorts of tasks from helping children with their work, printing papers, transporting children from classrooms to bathroom, sanitize and tidy work space, and help teach Korean language or Korean history
Timeline
Server
Yummy Bowl
01.2025 - Current
Shift Manager
Tous Les Jours
05.2023 - 08.2024
Server
Chop n Fresh
12.2021 - 08.2022
Bachelor of Arts and Sciences - Psychology, Minor in Human Resources
University of Alabama At Birmingham
High School Graduate -
Virgil Grissom High School
Similar Profiles
Lina KimLina Kim
Server at Yummy BowlServer at Yummy Bowl
Makayla WattsMakayla Watts
Server/Head Hostess at Yummy BowlServer/Head Hostess at Yummy Bowl
Dexnylah HunterDexnylah Hunter
Food Service Worker at Yummy BowlFood Service Worker at Yummy Bowl
Zachary GreenZachary Green
Industrial Maintenance, Manufacturing/Process Engineer at Progress Rail A Caterpillar CompanyIndustrial Maintenance, Manufacturing/Process Engineer at Progress Rail A Caterpillar Company
Kelsie DowdellKelsie Dowdell
Assistant Manager at DardenAssistant Manager at Darden