Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
6
6
years of professional experience
Work History
Office Assistant
John Simpkins
State College , PA
08.2022 - 08.2024
Performed data entry tasks into various computer systems accurately and efficiently.
Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Managed inventory of office supplies and placed orders when needed.
Provided administrative support to multiple departments as needed.
Maintained an organized filing system of paper documents and electronic files.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Supported the planning and execution of corporate events and meetings.
Facilitated communication within the office and with external partners.
Utilized office equipment such as printers, copiers, and fax machines efficiently.
Camp Counselor
CenterStage Theatre Company
Louisville , CO
05.2020 - 07.2020
Developed individualized behavior management plans for campers with special needs.
Facilitated group problem-solving discussions to build positive relationships among campers.
Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
Created an environment conducive to learning by implementing positive reinforcement strategies.
Maintained accurate records including daily attendance logs, incident reports, and medical forms.
Welcomed participants and directed to assigned areas.
Tracked attendance, checking off present individuals.
Homeless Shelter Volunteer
Boulder Shelter-the Homeless
Boulder , CO
03.2018 - 05.2018
Familiarized myself with local resources available to homeless persons.
Greeted visitors who came into the shelter looking for information or assistance.
Provided emotional support and guidance to homeless individuals seeking assistance from our organization.
Volunteered at soup kitchens, offering meals to those without access to regular nutrition sources.
Worked closely with shelter staff to ensure best practices were followed during volunteer shifts.
Collaborated with other volunteers on special projects focused on helping the homeless population.
Assisted in organizing and distributing donated items to homeless clients.
Provided food, clothing, hygiene products, and other resources to homeless individuals.
Partnered with local businesses who could donate goods or services which would benefit the homeless community.
Developed relationships with community organizations that could provide additional support services for clients.
Assisted in creating a safe environment within the shelter facility by monitoring activities and intervening when necessary.
Education
B.F.A - Musical Theatre
Penn State University
State College, PA
05-2024
Skills
Customer Service
Data Entry
Invoice Processing
Call handling
Business Administration
File Maintenance
Event preparation
Affiliations
Performer
Fitness Enthusiast
Musician
Athlete
Singer-Songwriter
Accomplishments
2024 Recipient of the Susan Browning Theatre Award: To provide recognition and financial assistance to an outstanding musical theatre senior in the School of Theatre who demonstrates academic excellence and commitment through active participation in theatre productions.
College of Arts and Architecture: Creative Achievement Award
2023 Recipient of the Fainor Family Award for the Arts in Musical Theatre: To award an undergraduate Musical Theatre major who has achieved outstanding academic success at the end of an academic year.
2023 Recipient of the French Undergraduate Award in Theatre: To honor and recognize an undergraduate student entering their final year of study.