Hi, I’m
Minling Lin
San Francisco,CA
Summary
Qualified Office Coordinator with proven ability to streamline office operations and improve efficiency. Successfully managed scheduling, communications, and administrative tasks to support organizational goals. Demonstrated proficiency in multitasking and problem-solving in fast-paced environments.
Overview
10
years of professional experience
Work History
FireTech Extinguisher Company
Office Coordinator
09.2023 - 02.2025
Job overview
- Handled inbound calls, providing efficient and friendly support.
- Scheduled appointments and managed service delivery.
- Prioritized customer needs for quick resolution.
- Prepared accurate invoices and ensured timely payment.
- Managed payment processing and followed up on overdue accounts.
San Francisco Food Bank
Bilingual Customer Service Associate Temporary
02.2021 - 07.2022
Job overview
- Helped coordinate food distribution, serving 300+ families each month.
- Communicated with English- and Cantonese-speaking clients for clear information.
- Managed 50+ calls daily, answering questions about food assistance.
- Performed data entry using appointed software, maintaining accurate records of program participation and inventory.
- Educated clients on resources and nutrition programs to improve food access.
City College of San Francisco
Office Assistant, IT Department
02.2015 - 12.2016
Job overview
- Managed departmental communication, ensuring effective coordination between team members and faculty
- Assisted with event planning, coordinating logistics and resources for IT department events
- Enforced office security procedures, maintaining a safe and organized working environment
- Organized financial documents and provided support for various administrative processes, contributing to the smooth running of the department
Education
San Francisco State UniversitySan Francisco, CA
Bachelor of Science from Finance
05-2018
Skills
- Proficient Microsoft Office Suite, Google Workspace, data entry
- Office administration
- Office management
- Customer service
- Multilingual: English, Cantonese, Mandarin
Timeline
Office Coordinator
FireTech Extinguisher Company
09.2023 - 02.2025
Bilingual Customer Service Associate Temporary
San Francisco Food Bank
02.2021 - 07.2022
Office Assistant, IT Department
City College of San Francisco
02.2015 - 12.2016
San Francisco State University
Bachelor of Science from Finance
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