Minna Alomar

- Supervise daily operations to ensure team adherence to quality and service standards.

- Trained and mentored staff on food preparation techniques and customer service excellence.

- Implemented inventory management procedures to reduce waste and streamline ordering process.

- Verify Insurance eligibility, coverage, and benefits for patients.

- Communicate with patients to resolve billing issues.

- Address patient concerns to improve overall satisfaction experience.

- Maintain detailed documentation and follow-up communication.

- Supervised afternoon activities and ensured safety and well-being of children in care.

- Developed engaging activities to promote cognitive and social development.

- Communicated effectively with parents regarding children's progress and behavioral concerns.

- Established routines that fostered a sense of security.

- Delivered exceptional customer service by resolving inquiries and issues efficiently.

- Managed account maintenance tasks to ensure data accuracy and consistency.

- Developed comprehensive documentation for service protocols and guidelines.

- Participated in professional development and customer service training.

- Gained exposure to corporate operations and team collaboration.

- Assisted customers with inquiries and claims processing, enhancing overall service experience.

- Processed travel and credit card benefit claims accurately and efficiently.

- Reviewed terms and conditions to ensure compliance with policy guidelines.

- Developed and implemented engaging lesson plans aligned with early childhood education standards.

- Fostered a nurturing environment that promoted social, emotional, and cognitive development in children.

- Collaborated with parents to support children's goals and address individual needs.