Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Minnie Prescod

Reevesville

Summary

Dynamic sales and leadership professional with a proven track record at Walgreens Boots Alliance. Expert in service excellence and strategic issue resolution, enhancing customer satisfaction and operational efficiency. Successfully trained teams, optimized inventory, and resolved complaints, driving repeat business and achieving sales goals. Skilled in effective team collaboration and time management, ensuring peak performance and customer engagement.

Overview

43
43
years of professional experience

Work History

Sales Associate

Walgreens Boots Alliance
1584 Central Ave. Summerville SC
01.2021 - 12.2024
  • Delivered exceptional customer service, enhancing overall shopping experience and fostering repeat business.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
  • Collaborated with team members to achieve sales goals through effective communication and teamwork.
  • Trained new associates on product knowledge and sales techniques, improving team performance and customer engagement.
  • Developed promotional displays to attract customer interest and increase product visibility within the store.

Shift Leader

Walgreens Boots Alliance
1290 Chestnut St. Orangeburg SC 29115
09.2008 - 12.2020

Same as previously stated.

Shift Leader

Walgreens Boots Alliance
Charleston S.C. Ashley Phosphate , 1000 Broad St.
07.2004 - 08.2008

All duties are as previously stated.

Shift Leader

Walgreens Boots Alliance
Manhattan, NY And Bronx N,Y,
06.1982 - 06.2002
  • Supervised daily operations, ensuring efficient workflow and adherence to company policies.
  • Trained and mentored staff on customer service excellence and operational procedures.
  • Implemented inventory management strategies, optimizing stock levels for increased availability.
  • Coordinated team schedules, enhancing coverage during peak hours and improving service efficiency.
  • Analyzed guest feedback trends to identify areas for service improvement and operational adjustments.
  • Resolved customer complaints professionally and efficiently, turning negative experiences into positive outcomes.
  • Actively participated in continuous professional development opportunities aimed at honing skills and staying current on industry trends.
  • Implemented effective communication strategies within the front office team, fostering collaboration and improving overall performance.
  • Enhanced customer satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
  • Handled cash transactions accurately, balancing daily sales reports and reducing discrepancies in financial records.

Education

High School Diploma -

Woodland High School
4000128 Highway 78 Dorchester SC. 29437
06-1982

Skills

  • Service excellence
  • Effective team collaboration
  • Effective time management
  • Strategic issue resolution

Timeline

Sales Associate

Walgreens Boots Alliance
01.2021 - 12.2024

Shift Leader

Walgreens Boots Alliance
09.2008 - 12.2020

Shift Leader

Walgreens Boots Alliance
07.2004 - 08.2008

Shift Leader

Walgreens Boots Alliance
06.1982 - 06.2002

High School Diploma -

Woodland High School
Minnie Prescod