Adaptable and skilled professional with a background in customer service and design. Known for effectively resolving guest inquiries while leveraging cross-cultural experiences to enhance collaboration in diverse settings.
Overview
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year of professional experience
Work History
Server/Beertender
Novo Brazil Brewing
San Antonio, Texas
04.2026 - Current
Resolved customer complaints professionally to enhance guest satisfaction.
Operated POS terminals to input orders, split bills, and calculate totals.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Intern
CAMPO ARQUITECTURA
Lisbon, Portugal
06.2026 - 08.2026
Conducted research on materials and construction methods for five greenhouse typologies to inform design decisions.
Developed detailed drawings using SketchUp to support design and construction processes.
Navigated professional practices in a different country and culture, enhancing cross-cultural collaboration.
Hostess
Plucker Wing Bar
San Antonio, Texas
09.2025 - 04.2026
Assisted servers by communicating guest needs and special requests efficiently.
Handled guest inquiries and complaints with professionalism and courtesy.
Assisted servers in bussing tables during busy periods.