Minseo Hong
Laie
Summary
Organized candidate with experience in managing student records and facilitating community outreach. Demonstrates effective teamwork and customer service skills while improving processes for better document retrieval. Prepared to contribute positively in part-time roles within educational or healthcare environments.
Overview
3
3
years of professional experience
Work History
Academic Records Specialist
BYUH
Laie, HI
07.2025 - 06.2026
- Assisted students in person at the service window, answering questions and providing support in a professional and welcoming manner.
- Managed student records using database systems to ensure data accuracy and accessibility.
- Assisted in processing enrollment documents, maintaining compliance with university policies.
- Coordinated record retrieval requests, supporting academic departments and faculty needs efficiently.
- Handled phone inquiries from students, parents, and instructors providing clear information and resolving questions in a professional and friendly manner.
Missionary
Hawaii Laie Mission
Laie, HI
10.2023 - 04.2025
- Handled inquiries from individuals interested in the Church and conducted virtual lessons, effectively communicating and building meaningful connections through the online teaching center.
- Led tram tours for visitors from the Polynesian Cultural Center (PCC), guiding guests through the community of Laie and the Temple Visitor Center while sharing information and gospel messages in a natural and engaging way.
- Served in the Temple Visitor Center as a primary assignment, welcoming and guiding visitors through temple grounds and exhibits while sharing meaningful messages and creating uplifting, spiritual experiences.
- Conducted virtual tours of the temple grounds and Visitor Center, creating engaging and welcoming experiences for individuals interested in learning about the temple.
- Served in assigned areas, building relationships with members and non-members while supporting individuals in their spiritual growth and relationship with Jesus Christ.
Education
Bachelor of Science - Biology
Brigham Young University - Hawaii
Laie, HI04-2029
Skills
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Verbal communication
Languages
English
Korean
Japanese
Timeline
Academic Records Specialist
BYUH
07.2025 - 06.2026
Missionary
Hawaii Laie Mission
10.2023 - 04.2025
Bachelor of Science - Biology
Brigham Young University - Hawaii