Minyon Blaylock-Mills
Wilmington
Summary
Dynamic phlebotomy supervisor with over 14 years of experience in streamlining operations and training staff. Skilled in maintaining compliance and ensuring specimen integrity, contributing to improved patient outcomes and workflow efficiency.
Overview
16
16
years of professional experience
Work History
Medical Office Phlebotomist
Accu Reference Labs-Total Care Physicains
01.2022 - 03.2023
- Collected blood samples using proper techniques to ensure patient safety and specimen integrity.
- Maintained accurate records of patient information and sample collection procedures.
- Prepared specimens for laboratory analysis, adhering to established protocols.
- Assisted in training new staff on phlebotomy techniques and safety standards.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Communicated effectively with patients to alleviate concerns and provide instructions pre- and post-procedure.
- Ensured compliance with health regulations and safety guidelines during all procedures.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
Phlebotomy Supervisor/Phlebotomist Technician
Brookside Clinical Laboratory Inc.
05.2007 - 06.2021
- Supervised daily phlebotomy operations to ensure compliance with safety protocols and regulatory standards.
- Mentored and trained staff on best practices for specimen collection and handling procedures.
- Coordinated schedule for phlebotomists to optimize workflow and maintain adequate staffing levels.
- Performed tasks as member of line staff to reduce wait time.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Monitored customer service and supported staff in resolving patient concerns to maximize workflows.
- Reviewed employee performance and developed improvement plans.
- Handled escalated patient concerns or complaints, resolving issues professionally while maintaining patient satisfaction.
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Managed inventory of supplies, ensuring adequate stock levels while minimizing waste and controlling costs.
- Maintained a safe work environment by enforcing strict adherence to infection control protocols and safety guidelines.
- Provided support during high-volume periods by stepping in as needed to perform phlebotomy duties alongside the team.
- Reduced wait times for patients through effective scheduling and coordination of phlebotomy staff.
- Promoted a positive work culture by fostering open communication among team members and encouraging collaboration between departments.
- Upheld all compliance standards and kept team in line with requirements.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
- Trained junior staff on phlebotomy techniques and best practices for safety.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Provided guidance and support to laboratory personnel.
Phlebotomy Team Lead
AHA Labs
09.2016 - 05.2020
- Led phlebotomy team, ensuring adherence to safety protocols and best practices.
- Trained and mentored new staff on blood collection techniques and patient interaction.
- Streamlined workflow processes, enhancing efficiency in specimen handling and processing.
- Collaborated with laboratory management to establish operational standards and improve service delivery.
- Monitored patients for reactions and verified sample quality
- Followed physician orders to correctly administer therapeutic phlebotomy
- Packaged and shipped specimens to central lab daily
- Centrifuged blood samples as outlined in clinical protocols
- Provided scheduling for a team of 7 with their daily assignments
- Analyzed team performance metrics to identify improvement areas and optimize operational efficiency.
- Maintained compliance with safety protocols, minimizing workplace accidents and needlestick injuries.
- Facilitated cross-training initiatives to enhance overall team skills and versatility in various aspects of phlebotomy responsibilities.
- Created a supportive atmosphere within the team by recognizing individual achievements and celebrating successes together as a group.
- Conducted regular quality control checks to maintain accuracy in testing procedures.
- Implemented training sessions focused on regulatory compliance and updated procedures for staff development.
- Resolved patient concerns effectively, fostering a positive experience during blood collection procedures.
PSC Clerk
LabCorp
03.2018 - 10.2019
- Processed and organized laboratory specimens for efficient testing workflows.
- Maintained accurate records of patient information and test results using electronic systems.
- Coordinated with healthcare professionals to ensure timely delivery of lab services.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Centrifuged all blood specimens in preparation to main lab for testing.
- Input all doctors orders into the computer systems to ensure proper laboratory testing was performed.
- Worked with various team members to make sure that patient service center functioned properly.
Education
No Degree - Cardiovascular Technology
Harrison Career Institute
No Degree - CPI/CPT
NPS
Washington, DC06-2026
High School Diploma -
Howard Career Center
Wilmington, DE07-1990
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
Timeline
Medical Office Phlebotomist
Accu Reference Labs-Total Care Physicains
01.2022 - 03.2023
PSC Clerk
LabCorp
03.2018 - 10.2019
Phlebotomy Team Lead
AHA Labs
09.2016 - 05.2020
Phlebotomy Supervisor/Phlebotomist Technician
Brookside Clinical Laboratory Inc.
05.2007 - 06.2021
No Degree - Cardiovascular Technology
Harrison Career Institute
No Degree - CPI/CPT
NPS
High School Diploma -
Howard Career Center