Hi, I’m
Miokaty Mejia
property Manager
Atlanta,Ga
Summary
Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Seasoned Property Manager bringing proven skills in negotiating, preparing and finalizing agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
years of professional experience
1
Certification
1
Language
Work History
Sabra Property Management
Property Manager
04.2024 - Current
Job overview
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Responded to Common Area Maintenance (CAM) inquiries.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Kept properties in compliance with local, state, and federal regulations.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
Greenwood Star
Property Manager
01.2023 - 04.2024
Job overview
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Responded to Common Area Maintenance (CAM) inquiries.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Kept properties in compliance with local, state, and federal regulations.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Planned special events such as lotteries, dedications and project tours.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
- Administered operations to handle needs of more than 288 tenants across 288 property units.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Communicated effectively with owners, residents, and on-site associates.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Followed up on delinquent tenants and coordinated collection procedures.
- Generated leads for sales and rental properties through cold calls and referrals.
Titan Corporation
Assistant Manager
09.2022 - 03.2024
Job overview
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Launched quality assurance practices for each phase of development
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed senior-level personnel working in marketing and sales capacities.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed detailed plans based on broad guidance and direction.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored security to protect employees, customers and property.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
The Carters
Assistant Manager
09.2018 - 01.2020
Job overview
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Launched quality assurance practices for each phase of development
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Monitored security to protect employees, customers and property.
KRC
Leasing Manager
07.2015 - 02.2017
Job overview
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Implemented innovative advertising campaigns to showcase available properties, attracting prospective tenants more efficiently than competitors'' methods.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Conducted comprehensive market research to maintain competitive pricing and ensure maximum profitability for property owners.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.
- Planned special events such as lotteries, dedications and project tours.
- Completed annual rent calculations using housing database software.
- Created, coordinated, and engaged in marketing campaigns.
- Created and submitted daily reports on leasing activities.
- Developed and implemented tactical marketing plans.
- Generated leads for sales and rental properties through cold calls and referrals.
- Established key relationships with potential leasers and renters.
- Collected, completed, and processed lease applications.
The Carters
Leasing Consultant
03.2013 - 04.2015
Job overview
- Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
- Greeted clients, showed apartments, and prepared leases.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Coordinated appointments to show marketed properties.
- Generated professional networks by engaging in professional, industry and government organizations.
- Completed annual rent calculations using housing database software.
- Wrote and submitted reports to highlight developments and statistics of occupied properties.
- Verified tenant incomes and other information before accepting lease applications.
- Communicated effectively with owners, residents, and on-site associates.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Developed strong relationships with local businesses, creating partnerships that benefited both parties.
Education
Everest InstituteKendal Florida
Associate of Arts from Accounting And Business Management
04.2013
University Overview
- Honoree of everest institute.
- Dean's List third 2013
- Awarded Miokaty Mejia
- 3.8 GPA
- Ranked in Top 3% of class
Miami Central Senior High SchoolMiami, FL
High School Diploma
05.1997
Skills
- Lending
- Interpersonal Skills
- Staff Management
- Staff Coordination
- Knowledge of Georgia real estate laws
- Analytical Thinking
- Creative and Adaptable
- Sale and Rental Recordkeeping
- Excellent Communication
- Personnel Management
- Market Tracking
- Administrative Support
- Property accountability
- Multitasking Abilities
- Financial budgeting and reporting
- Tracking operating expenses
- Teamwork and Collaboration
- Tenant relations
- Vendor Management
- Operations Management
- Contract Negotiation
- Task Prioritization
- Tenant and eviction laws
- Social Perception
- Grounds Maintenance
- Compliance Monitoring
- Client Relations
- Insurance Coordination
- Customer service-focused
- Problem-solving aptitude
- Disturbance Handling
- Supply Coordination
- Fair housing mandates
- Analytical Skills
- Dispute Handling
- Financial Reporting
- Codes Compliance
- Monthly Fee and Payment Collection
- Preparing property agreements
- Continuous Improvement
- Organizational Skills
- Software Utilization
- Relationship Building
- Financing Coordination
- Loan Processing
- Property Management
- Clear Communication
- Tenant Eligibility Determination
- Administrative Leadership
- Property Service Contract Administration
- Employee Motivation and Guidance
- Multi-family property management
- Real Estate License
- Property tours and inspections
- Eviction Procedures
- Property Marketing
- Maintenance Management
- Self Motivation
Accomplishments
- Maintained occupancy rate at 100% for 11 months.
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Licensed real state - 3 months
bilingual, English, Spanish.
Fluent in Spanish & English.
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
Sabra Property Management
04.2024 - Current
Property Manager
Greenwood Star
01.2023 - 04.2024
Assistant Manager
Titan Corporation
09.2022 - 03.2024
Assistant Manager
The Carters
09.2018 - 01.2020
Leasing Manager
KRC
07.2015 - 02.2017
Leasing Consultant
The Carters
03.2013 - 04.2015
Everest Institute
Associate of Arts from Accounting And Business Management
Miami Central Senior High School
High School Diploma
Availability
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Affiliations
- International Customer Service Association
- Society of Human Resource Management
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