Miosomy Aviles Leon
Parrish,FL
Summary
Proactive Optical Technician with extensive experience in frame selection, insurance processing, and customer service. Skilled in lens edging, frame repairs, and maintaining accurate electronic medical records. Bringing strong collaboration skills and a commitment to staying informed on industry advancements to provide top-notch optical care.
Overview
11
11
years of professional experience
Work History
Optical Technician
Walmart Vision Center
03.2024 - Current
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
- Reduced wait times by effectively scheduling appointments and managing patient flow within the office.
- Requested equipment and supplies, maintaining inventory to complete necessary repairs.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Optical Technician
Eye Center, Inc
11.2021 - 02.2023
- Developed expertise in specialized tasks such as edging lenses, repairing frames, and adjusting eyewear for optimal fit and comfort.
- Maintained up-to-date knowledge of industry trends and advancements in optical technology to provide informed recommendations to clients.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Achieved high levels of customer satisfaction through personalized attention to individual needs during frame selection.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
Restaurant Waiter
Caddy,s Restaurant
10.2019 - 07.2021
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Restaurant Waiter
Riverhouse Water Front Restaurant
08.2018 - 08.2019
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Manager's Assistant
The Oaks Apartments
01.2014 - 05.2018
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Scheduled meetings and managed calendar.
- Resolved basic computer and office equipment issues through troubleshooting.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
High School Diploma -
Conalep
Celaya, Guanajuato Mexico08-2013
Skills
- Optical dispensing
- Frame repair specialist
- Contact lens fitting
- Visual field testing
- Insurance processing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Optical Technician
Walmart Vision Center
03.2024 - Current
Optical Technician
Eye Center, Inc
11.2021 - 02.2023
Restaurant Waiter
Caddy,s Restaurant
10.2019 - 07.2021
Restaurant Waiter
Riverhouse Water Front Restaurant
08.2018 - 08.2019
Manager's Assistant
The Oaks Apartments
01.2014 - 05.2018
High School Diploma -
Conalep
Similar Profiles
Bryanna ScottBryanna Scott
Optician at Walmart Vision CenterOptician at Walmart Vision Center
Princess BroussardPrincess Broussard
Vision Center Manager at Walmart Vision CenterVision Center Manager at Walmart Vision Center
Michelle MihovilovicMichelle Mihovilovic
Licensed Dispensing Optician at Walmart Vision CenterLicensed Dispensing Optician at Walmart Vision Center