Mir Majid
Waverly,United States
Summary
Driven Operations Manager with a proven track record at CKS Hotels, enhancing operational efficiency and employee accountability. Excelled in operations management and team leadership, significantly improving performance outcomes. Demonstrated exceptional problem-solving and customer service skills, contributing to positive online reviews and streamlined supply chain processes.
Overview
17
17
years of professional experience
Work History
Operations Manager
CKS Hotels
Binghamton, NY
04.2017 - Current
- Supervised operations staff and keep employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Operations Manager
AAA Kingship Hotel/Red Carpet Inn
Endicott, NY
01.2008 - 03.2017
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Turndown Attendant
Turning Stone Casino
Vernon, NY
12.2007 - 11.2008
- Ensured timely completion of turndown services by adhering to established schedules and adapting to sudden changes in guest preferences or requirements.
- Promoted a safe working environment by following established safety protocols during all work activities performed as a Turndown Attendant.
- Displayed a strong work ethic by consistently arriving on time for scheduled shifts and completing all assigned tasks efficiently.
- Played an essential role in maintaining positive online reviews by consistently delivering outstanding turndown services that exceeded guest expectations.
Education
High School Diploma - Math, Physics
Greenland High School
Karachi Pakistan05.1985
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Languages
Urdu
Native or Bilingual
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Operations Manager
CKS Hotels
04.2017 - Current
Operations Manager
AAA Kingship Hotel/Red Carpet Inn
01.2008 - 03.2017
Turndown Attendant
Turning Stone Casino
12.2007 - 11.2008
High School Diploma - Math, Physics
Greenland High School